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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About FloristWare
Built specifically for retail professionals in the flower industry, FloristWare offers several applications that help to improve the florist operations. The system features an accounts receivable module that allows stores to track incoming customer payments. The product's built-in loyalty program helps to incentivize customers.
FloristWare also provides AutoFill features that help florists take orders quickly. The module for account history tracks the past purchases of each customer. This feature works in tandem with the customer management module in order to track customer information, provide birthday and anniversary reminders, as well as keep a full record of customer purchase history.
The system is fully compatible with Mac and PC hardware and is ...
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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Joe from Walgreens
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Use this daily!!
Pros
I use this software at a floral shop that i co-own, very easy to use!!
Cons
Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes
July 2015
Annette from Carver Flowers
Industry: Retail
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
July 2015
Floristware won me over from the start and hasn't disappointed
Pros
Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.
Cons
There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.
January 2021
Anonymous
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Perfect for small flower shops!
This software has kept our small shop organized. Easy for all employees to know what is happening with each order.
Pros
As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry sales, pick up orders and deliveries with ease. We have not missed a beat while having this system. Little training is needed. Very user friendly.
Cons
Some of the times, there seems to be too many steps to end a transaction.
July 2015
Patrick from Quince Flowers
Industry: Retail
Time Used: Less than 2 years
Ease-of-use
3.0
Customer support
4.5
Functionality
3.5
July 2015
Overall great product, but can be better.
Pros
Pretty straight forward, especially for inputting orders. Easy to keep track of orders and deferred and held. Cashout and end of day reports are straightforward and easy to follow.
Cons
Can be glitchy at times, long orders such as wedding have been lost without the ability to get the information back. Better tracking of already paid, deferred orders would be nice. Less steps for quick cashouts. The loading time between clicks can take centuries sometime. Less clicks and would be great for those busy and quick sales transactions. Keyword searches for orders. Need to be email to email refunds and returns.
August 2015
melissa from The Ivy Green
Industry: Retail
Time Used: More than 2 years
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
August 2015
long term floristware user
Pros
I feel that Floristware is an affordable and reasonable alternative to comparable industry products. It performs reliably, produces great results, and is an incredible value to an independent florist, regardless of size. The ability to expand to other stations as needed, and on demand is a true value. Also the basic requirements and lack of specialty demands for hardware should keep this system on the forefront for independent, value minded florists searching for a great POS.
Cons
Floristware performs very well and relies on user input, the more you do with your system, the more it does for your shop in the long run. Not a complaint or quality issue, just a required commitment from it's user makes it an even better product.