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Supported Operating System(s):
Web browser (OS agnostic)About FoodZaps
FoodZaps is an integrated cloud-based point of sale (POS) and mobile ordering solution that helps businesses to manage their day-to-day operations and relations with customers and process financial transactions. The solution includes an offline mode, eMenu, mobile ordering module, progress tracker, inventory management and reporting capabilities.
Users can upload pictures of their menu items so customers can see what their meals will look like. New items can be created in the menu and users can assign dish images, descriptions and prices to items. With FoodZaps’ ordering module, users can send customer orders to be prepared with one click.
Hardware components such as printers, barcode scanners and stands can be purchased separately via the solut...
19 Reviews of FoodZaps
Average User Ratings
Overall
4.53 / 5 stars
Ease-of-use
4.5
Value for money
3.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2019
Anonymous
Company Size: 11-50 employees
Industry: Restaurants
Time Used: Free Trial
Review Source: GetApp
January 2019
June 2019
Michael from Kickers and Keepers
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
1.0
Functionality
4.0
June 2019
Not so supportive support
Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.
Pros
Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.
Cons
I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.
January 2017
Angeline from Buttergrill Pte Ltd
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2017
All is good
Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.
Pros
mobility
Cons
a must to choose a picture for the item before it can be saved is annoying
February 2016
Angeline from Buttergrill Pte Ltd
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
February 2016
Not exactly efficient
extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items
Response from FoodZaps Technology
Replied February 2016
Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.
February 2017
Carlos from La Mona Cafetera
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Good quality software
I really have a good experience using this software and take my business to another level of technology world.
Pros
Good look and feel, quick access
Cons
Few functions by web