Finding software can be overwhelming. We've helped dozens of hardware store operators choose the right POS software so they can manage customer relations and automate inventory management.

Showing 1-20 of 107 products

NetSuite

NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read more

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Recent recommendations: 56 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Cash Register Express

Cash Register Express (CRE) by pcAmerica is a point of sale solution for retail stores and small businesses including liquor stores, convenience stores, grocery stores, and other specialty retailers. CRE offers inventory management,... Read more

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Recent recommendations: 55 recommendations

Platforms: Win
Deployments: On premise
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AmberPOS

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read more

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Recent recommendations: 48 recommendations

Platforms: Win
Deployments: On premise
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Agiliron

Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read more

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Recent recommendations: 35 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Epicor Retail Solutions

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locations. Epicor... Read more

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Recent recommendations: 23 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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HIPPOS

Hippos is an on premise point of sale (POS) can be operated with or without the internet. The internet is only used to sync data between the POS and Cloud (web portal). Hippos solution is designed for cafes, bakeries, quick and full-service... Read more

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Recent recommendations: 21 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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GiftLogic

GiftLogic is a retail management solution for small businesses. In addition to Point of Sale, the solution includes inventory management, customer management, and e-commerce integrations. GiftLogic is an on-premise solution, and compatible... Read more

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Recent recommendations: 17 recommendations

Platforms: Win
Deployments: On premise
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Clover POS

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware... Read more

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Recent recommendations: 9 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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ACCEO Smart Vendor

ACCEO Smart Vendor is a retail point of sale (POS) and inventory management system that helps small and midsize retailers to manage stocks and process customers’ orders. It serves a variety of single and multi-locations retailers... Read more

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Recent recommendations: 9 recommendations

Platforms: Win
Deployments: On premise
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RockSolid MAX

RockSolid MAX is an easy-to-use software solution that helps home and building supply retailers with outdated or manual systems upgrade technology and get more done. The software is cloud-based so the initial investment is lower, hardware... Read more

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Recent recommendations: 5 recommendations

Platforms: Win
Deployments: CloudOn premise
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iVend Retail

iVend Retail is an omnichannel retail management solution that helps businesses manage various aspects of a brick and mortar retail shop and e-commerce store. It covers from point-of-sale (POS) to back office to head office operations.... Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Spruce

Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building materials suppliers. This industry-specific software has helped operations improve productivity, control... Read more

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Recent recommendations: 1 recommendations

Platforms: WinLinux
Deployments: Cloud
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S2K Retail Management Software

S2K Enterprise Management solution by VAI is a cloud-based, integrated ERP system designed to manage midsize and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical... Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: On premise
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MyPOS Connect

Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that provides businesses with a centralized database, securely protected in the IBM Cloud, along with a local copy of that database stored... Read more

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Recent recommendations: 1 recommendations

Platforms: Win
Deployments: Cloud
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LS Retail

LS Retail is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and... Read more

Platforms: MacWinLinux
Deployments: On premise
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Brightpearl

Brightpearl’s retail point of sale software integrates seamlessly with the rest of your operations. New staff are ready within minutes, armed with the information they need to engage and delight your customers - and keep them coming... Read more

Platforms: MacWinLinux
Deployments: Cloud
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PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal... Read more

Platforms: MacWinLinux
Deployments: Cloud
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PayPal Here

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Shopify

Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Fishbowl Inventory

Fishbowl offers an integrated inventory and warehouse management and POS system. Integrates with QuickBooks, making this an ideal solution for retailers upgrading from using mostly cash registers. Read more

Platforms: MacWinLinux
Deployments: CloudOn premise
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Buyers guide


Last Updated: June 10, 2020

Hardware stores specialize in the retail of household goods and materials, including:

  • Tools
  • Lawn and garden equipment
  • Plumbing and electrical
  • Cleaning supplies

Specialty hardware stores may also sell items such as farm or ranch equipment and even hunting supplies.

POS software for hardware and building materials stores helps business owners automate nearly every aspect of their business, from managing inventory to customer checkout and balancing the books.

These systems offer increased visibility into business operations, allowing owners to track trends and relationships that impact profitability. As such, these systems play an integral role in the success of retail stores of all size, from mom-and-pop hardware shops to enterprise-level home improvement retail chains.

With the emergence of new digital technologies such as iPads, credit card processors and electronic barcoding solutions it’s easier than ever for hardware and building materials stores to maintain accurate shop records.

We’ve created this guide to help business owners evaluate and compare the various solutions on the market and make a more informed purchase decision.

Here’s what we’ll cover:

What is Hardware POS software?
Common Features and Capabilities of Hardware POS Software
Expected Benefits of Using Hardware POS Software

What is Hardware POS software?

Hardware POS software supports the business processes unique to hardware stores, such as:

  • Unified point of sale (POS) dashboard: Track sales made in both brick-and-mortar and online stores
  • Inventory management: Know the status of every piece of merchandise, whether it’s in stock or on backorder, and be able to pull up the price and available discounts upon request
  • Physical inventory counting process: Some of the products sold by a hardware store must be accompanied by a material safety data sheet (MSDS)
  • Reporting and trends analysis: Create customized dashboards to track sales and profitability, customer trends and more or export data as a report to take a snapshot of current standing.

 

Point of sale dashboard in RetailSTAR

Point of sale dashboard in RetailSTAR

Additional “back office” or administration requirements include:

There are some peculiarities for the customer relationship management (CRM) and POS. These are primarily in the areas of job costing and estimating. They affect both contractors and do-it-yourselfers.

Common Features and Capabilities of Hardware POS Software

When evaluating POS software, hardware store owners should keep the following functions in mind to ensure the new system meets their unique business and industry requirements.

Common Hardware POS Features
Integrated parts database and UPC catalog Because of the large number of hardware items, the system needs to provide a catalog of products and UPCs. The catalog must be updated frequently or better yet, available online.
Sell by measure Hardware stores sell many bulk items that are sold in cut portions. Examples include lumber, chain, rope and wire. The system should handle selling by measure for these items. The inventory should be accurately tracked, including accounting for all scrap.
Shelf and bin location The inventory and POS systems should support locating products by shelf and bin location. In addition to providing better customer support, having inventory location assists with the physical inventory process.
Estimating The POS and inventory system should allow estimates to be prepared. If the customer accepts the estimate, the system should be able to generate a customer order easily. It should generate orders for stock not on hand and special orders as necessary.
Contractor sales The system should support contractor sales. It should calculate discounts, track terms and provide billing. It should also track lines of credit and notify the customer and back office staff when credit thresholds are reached.
Job costing The system should be able to track multiple jobs, for both contractors and do-it-yourselfers. The job costing should be part of the POS. A single transaction should be able to be split over multiple jobs. The job should include the customer’s job number. Each customer should be able to have multiple jobs concurrently.
Seasonal orders The system should recommend or order seasonal merchandise; for example, salt and holiday decorations for the winter and barbecue grills in the summer. The system should also support inventory sell-versus-store decisions at the end of each season.
Kit sales Hardware stores often sell plans and materials as single kits; for example, to build a storage shed or a play set. The system should correctly decrease the individual parts inventory counts when a kit is sold.
Special orders The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.
Work orders Many hardware stores offer special services. Examples include rescreening and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.
Material safety data sheet (MSDS) handling OSHA requires that the required MSDS for a product to be delivered by the seller, but only for certain customers. The systems should have a repository of MSDS The POS and CRM systems should printout required data sheets at the time of sale.
Common Hardware POS Capabilities
Gift registry For a variety of reasons, hardware stores are starting to maintain gift registries. Customers should be able to register for desired merchandise by name and event. The system should track which items have been purchased and what is still on the list.
Rental management The system should have a rental management module. It should track costs, billing, maintenance and equipment lifecycle management.
Lookup by description Since many hardware items are similar, the POS needs a look up by description, which can narrow the range of items. The the clerk or customer then can select from a limited list.
Inventory images The system must show pictures of the items. The images should be available during ordering, receiving, selling and physical inventory.
Case/unit breakdown Many hardware parts are ordered in cases and sold in as cases, boxes or singles. The POS system should decrease the inventory properly how ever the items are sold.
Physical inventory system The system should support physical inventory. It should interface with handheld devices to record the count. It should create physical inventory sheets by location as well as item number. The count sheets should have the option to display the image.

Expected Benefits of Using Hardware POS Software

Investing in POS software can benefit your business in several ways, including:

Improved workflows: Prior to POS software, sales associates had to physically check the stockroom and sales floor to answer customer inquiries about pricing or inventory levels. Now, associates can respond to questions about product levels, cost and more simply by checking their POS dashboard. This not only creates a smoother customer experience, but employees can special order a part for a customer or check inventory levels at other store locations on the spot.

Better employee management: Using your POS for scheduling can help ensure proper staffing levels so employees are neither over or under worked. Use historical staffing data to anticipate increased staffing needs around holidays to ensure you have enough people scheduled to work at that time.

Enhanced customer service: Create a customer database to provide a more personalized shopping experience. Sales associates can use purchase history to help with current sales. For example, if the customer is looking for a lawn mower part, the associate can look up what model lawn mower they bought to help locate the part more easily.