Showing 1-20 of 120 products
ShopKeep is an iPad and Android POS system for retail businesses, restaurants, bars, franchises and quick-serve businesses. The POS software offers a touch screen interface, when used on an iPad or Android tablet device, which allows... Read more
Recent recommendations: 115 recommendations
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read more
Recent recommendations: 56 recommendations
Cash Register Express (CRE) by pcAmerica is a point of sale solution for retail stores and small businesses including liquor stores, convenience stores, grocery stores, and other specialty retailers. CRE offers inventory management,... Read more
Recent recommendations: 46 recommendations
Rain retail software is a cloud-based point of sale (POS) and integrated website solution that is Mac OS and Windows compatible. Rain is an all-in-one platform designed for small to medium sized specialty retailers that offer sales,... Read more
Recent recommendations: 35 recommendations
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read more
Recent recommendations: 25 recommendations
ACCEO Smart Vendor is a retail point of sale (POS) and inventory management system that helps small and midsize retailers to manage stocks and process customers’ orders. It serves a variety of single and multi-locations retailers... Read more
Recent recommendations: 11 recommendations
Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware... Read more
Recent recommendations: 9 recommendations
Jewel Mate is an on-premise operation management solution that caters to jewelry vendors, retailers and wholesalers, helping them manage day-to-day business processes. Jewel Mate features Point-Of-Sale (POS) functionalities that help... Read more
Recent recommendations: 7 recommendations
ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retailers.... Read more
Recent recommendations: 3 recommendations
Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that provides businesses with a centralized database, securely protected in the IBM Cloud, along with a local copy of that database stored... Read more
Recent recommendations: 2 recommendations
Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry,... Read more
Recent recommendations: 1 recommendations
LS Retail is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and... Read more
Cegid provides cloud-based retail software to fashion and luxury, beauty, as well as specialty retailers. The system is built on a single, centralized database that is shared across all channels and updated in real time with customer... Read more
iVend Retail is an omnichannel retail management solution that helps businesses manage various aspects of a brick and mortar retail shop and e-commerce store. It covers from point-of-sale (POS) to back office to head office operations.... Read more
Aptos is a provider of cloud-based retail management solutions, offering small and midsize retailers tools to manage their business operations and customer engagements. Their solutions are suitable for wide range of retail businesses,... Read more
S2K Enterprise Management solution by VAI is a cloud-based, integrated ERP system designed to manage midsize and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical... Read more
ACCEO Retail-1 is a complete omnichannel software suite designed and developed for today’s modern retailer. Users can seamlessly manage and control all aspects of their omnichannel retail business with a single software system that... Read more
GiftLogic is a retail management solution for small businesses. In addition to Point of Sale, the solution includes inventory management, customer management, and e-commerce integrations. GiftLogic is an on-premise solution, and compatible... Read more
Recent recommendations: 14 recommendations
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform... Read more
With hundreds of software options on the market, selecting the right one for your specialty-specific retail shop can be a difficult task. Point-of-sale (POS) solutions help retailers reduce the number of manual tasks and use their spare time to do important things, such as analyzing business performance and retaining customers with strategic marketing strategies.
To help, we’ve created this buyer’s guide to help you choose the right POS software for your jewelry store.
Here’s what we’ll cover:
What Is Jewelry Store POS & Inventory Software?
Jewelry store owners have several unique requirements when evaluating retail software. For example, jewelers typically have a large, diverse inventory with a high value-to-size ratio, which makes robust inventory tracking functionality critical in these systems. In addition, the high value of jewelry can sometimes trigger the need to file IRS Form 8300, which some systems can generate. Finally, jewelers rely on strong customer rapport for repeat, high-value sales, thus increasing the importance of the customer relationship management (CRM) functionality embedded in these systems.
This guide covers how jewelry-specific POS software can help you run your store more efficiently and address the above issues. Below, we discuss the eight important features in these systems, and why you might select these specific solutions over general POS systems.
Common Features of Jewelry Store POS & Inventory Software
Jewelry store owners should look for the following functionality to meet their unique requirements:
|Inventory management and imaging||Most POS systems offer an inventory management feature that automates supply levels and deducts inventory as sales are completed. Since it can be difficult to distinguish different jewelry pieces by description alone, jewelry shop software should also include pictures of items.|
|Customer relationship management (CRM)||To nurture customer relationships, the system needs to track important dates and family members to send reminders for purchases (e.g., on birthdays and anniversaries). Some retail systems also integrate with social media platforms to keep in closer touch with customers.|
|Service/repair tickets||Repairs and alterations are an important part of customer history. Inventory programs for jewelry sales must track repairs and update the customer history with changes in sizes if pieces are altered.|
|Messaging integration||Jewelry store programs should transmit customer alerts for special orders received, repairs completed and special date reminders. Ideally, the customer should be able to opt in for email, text messages or automated calls.|
|Appraisal tracking||After an appraisal is completed, the system needs to store it, tagged to both the customer and the individual piece.|
|Precious metal and stone pricing||Precious metal and stone prices affect inventory value and item pricing. The systems should automatically download current pricing, and optionally apply it to all of the inventory or selected items.|
|Compliance and tax reporting||The system should generate reports required by the Anti-Money Laundering (AML) provisions of the Patriot Act when purchases of “covered goods” of $50,000 or more are made in a single year. In addition, if a customer pays for merchandise with over $10,000 in cash, the system should flag the transaction and generate information for IRS Form 8300.|
|Anonymous sales||Most customers want detailed information kept on their transactions in case future issues arise. However, certain customers may want to make anonymous purchases and jewelry shop software should support this.|
What Type of Buyer Are You?
Jewelry software may be a good fit for you if any of these situations apply:
You are currently using pen and paper to track inventory and sales. In this case, jewelry POS software can increase your productivity, ensure your inventory is always up to date, help you keep in touch with your customers and simplify compliance and tax reporting.
You are using a system that is not specifically intended for jewelers. Although other retail systems may meet some of your needs, jewelry-specific retail software offers capabilities that will make your life easier—such as the ability to integrate updated precious metal and stone pricing, automate compliance and tax reporting and track appraisals, repairs and alterations.
You are expanding to multiple store locations, or online. While on-premise jewelry store management system works well for stores with a single location, web-based jewelry store software—also called cloud-based, or software-as-a-service (SaaS)—makes it easier to expand to multiple locations or to begin selling through an online storefront.
Market Trends to Understand
Vendors are offering new functionalities as the jewelry store POS and inventory software market constantly evolves. Jewelers need advanced functionalities to engage clients and drive sales. Currently, several market trends impact this market. The primary among those trends include the following:
- Volume of online sales. As the margins of brick-and-mortar stores are reducing, web platforms offer a cost-effective way of driving sales and increasing profits. Advanced online platforms enable real-time inventory tracking and electronic payments. In addition, they can provide product and accessory recommendations that help upsell jewelry to clients.
- Advanced business intelligence (BI) capabilities. These tools help jewelers review business performance in real time. Insights from the generated reports help jewelers make fact-based decisions and streamline their operations. Jewelers can review interactive dashboards to identify best-selling and low-performing products; this functionality also helps in maintaining optimal stock levels.
- Greater adoption of mobile POS. Jewelers that take part in events and tradeshows prefer wireless POS to manage sales operations from remote locations. Jewelers are looking for mobile POS capabilities in retail software due to the increased use of tablets and smartphones in retail operations. Advanced systems also enable credit card payments from remote locations, which results in improved customer satisfaction levels.
- Impact of social media promotion strategies. These platforms have opened new ways for communicating with current and prospective customers in a cost-effective manner. Social media platforms, such as Facebook, LinkedIn and Twitter, provide advanced filters to categorize customers into niche segments and reach out to them in a targeted way. Jewelers can use social media marketing to run promotional campaigns offering discounts to retain their existing clients.