MicroBiz Cloud Software

We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

Pros

Very easy to use. The software is affordable and the technical support fees are fair. Customer service is quick to respond. It really is good for a small business of 1-10 people.

Cons

You have to download your own updates and no one tells you the updates are available. The software claims to do a lot but many of the function do not work properly. We don't need those functions so have just managed to overlook them. Not many credit card processors work well with their system.

Pros

All i can say about this product is it maintains a quality and excellent features. Customer support is also good.

Cons

Can minimize the price if possible.
Can add more features which provide easy access to customers or consumer.

GREAT TEAM SUPPORT !

Pros

REPORTS , INVENTORY CONTROL,PURCHASE ORDERS ,CUSTOMER DATA,
ALL THERE ! ....CLOUD WHAT A GREAT PROGRAM

Cons

no accounts receivables ( coming in the 2018 version ) I had to improve my skills on exell ( so glad I did )

I bought into this POS because there was an option to link to online store, but now they have disabled the feature and dont know when it will be available again.

Pros

Pretty easy to learn, functions well for a small business that only needs some basic Point of Sale system.

Cons

Customer Support is not easy to reach. And rarely responds to emails or messages left on their phone line. Learning the system is pretty easy, but it often doesnt save information back office function.

Not perfect, but the price, support and ease of use overrides any small imperfections

Pros

Easy to use - particularly front end. Lots of features. Good design that saves time. Strong inventory management and management controls

Cons

Can be glitch. Some screens, such as the summary grids, require scrolling - which is a hassle. Lacks internal free loyalty program. Every few months there are periods of sluggish performance.

Likes Best

It works support is 5 stars they respond very quickly they got it together I have used them for 25 years it was dos they helped me convert to the windows all. I had to pay was the suppost

Likes Least

The visa processor takes to long to get funds to my bank account 2 to 3 days

Recommendations

Be sure too purchase the support team. It keeps track of inventory customers what they have purchased also serial no

Likes Best

Really easy to use and the support on the back end is amazing.

Likes Least

Struggled getting the scanner and bar code printer to work.
Tough to get the Ecomm side dialed.

Recommendations

Take a look at the Ecomm side. It was a bit of a stretch to get it working.

Likes Best

We have had Microbiz for our gun shop for about 10 years. It has been a good point of sale tool for us. It really does most everything you need it to do if you have a store. We recently had our computer crash and it corrupted many of the files on the software. I am very pleased with the help I received with the guys at tech support. They literally downloaded our files on their system and cleaned up what they could so we didn't have to start over with a new computer and we were able to transfer the backup to our new computer. Would absolutely recommend Microbiz

Likes Least

There really isn't anything I don't like. the only thing is you only get 1 receipt when you have layaways and you have to hit R for reprint.

Recommendations

I think that if you have had easy dealings with tech support and are using the program daily like we are then you can easily review it

Likes Best

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Likes Least

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Recommendations

This is not a generic inventory management system. It's designed for retailers, given all the POS features. I'm not sure it would work well unless you have a retail store or business that does repairs and services.

Likes Best

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Likes Least

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Recommendations

This is not a generic inventory management system. It's designed for retailers, given all the POS features. I'm not sure it would work well unless you have a retail store or business that does repairs and services.