MyTime Software


 

MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS), e-commerce, customer management relationship features and is suitable for small business hair salons, spas, auto shops and many other appointment-based businesses. It features Android and iOS mobile apps.

MyTime provides customers a marketplace to find the business they seek and supports the scheduling and payment of the appointment.

MyTime enables users to manage customers and their appointments, calculate employee payroll and track employee performances. Users can see real-time appointment availability for required services. MyTime also features custom reporting for users to track sales and other measurable data.

Additionally, MyTime enables businesses to send appointment confirmations and reminders to customers. The solution allows businesses to see which customers have not confirmed and can then give them a follow-up call. MyTime solution is priced per month per location.

 

MyTime - Scheduler
 
  • MyTime - Scheduler
    Scheduler
  • MyTime - Mobile client list
    Mobile client list
  • MyTime - iOS
    iOS
  • MyTime - Push notification
    Push notification
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

104 Reviews of MyTime

 

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Software Advice Reviews (5)
More Reviews (99)

Showing 1-5 of 5

Christopher from Mr. Clone
Specialty: Farm / ranch supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

If you don't use this software, your using the wrong one.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas

Cons

It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

Review Source
 
 

Phil from Pretty Pets
Specialty: Pets & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

A Groomer's Dream!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using the mytime.com Scheduler for almost a year now. They really focus on making it easy for my customers to book a grooming appointment online and help me with client retention. It's easy for me to book multiple dogs in an appointment, remind clients that an appointment is coming up, and ask for a review when they leave. The greatest thing, all of this happens automatically, so I can focus on my business while the software handles the rest!

Pros

Easy to use, intuitive, better than all of the other online booking platforms I have tried in the past.

Advice to Others

Definitely give this a try. If you use the free trial option, go all the way and really use the software, don't just let it sit. You will find so many features available that are not offered by other companies, but at the same price!

 
 

Jason from EZ Lube
Specialty: Auto & parts dealer

August 2016

August 2016

Big fan of MyTime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times.

Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool!

Price is great and it's been great for business. Happy with MyTime!

Likes Least

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Recommendations

check out mytime and give them a try. you won't be disapointed!

 
 

Tish from Allure Salon
Specialty: Health & personal care

August 2016

August 2016

Great software for a great price. Happy with MyTime!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

MyTime is a full business system: point of sale, online booking, scheduling, and email marketing. My salon has been using it for a few months. We switched from Booker, and see the difference, really. How? Much simpler. Clean looking, easy. Automatic. Emails and texts go out in the background and we don't worry about them. Easy to track our sales and products.

Customers have actually complimented us about how easy to book online.

Likes Least

Our only advice to MyTime is keep it up! MyTime did a lot of handholding and phone training with us though so the ymade switching as painless as possible. worth it!

Recommendations

there's a lot of scheduling software out there now!! MyTime is one of the best. We chose it because it's so easy to use, does everything you need, and actually saved us a lot of money compared to others. Do your homework and see what's out there.

 
 

Chris from Texas Pet Groomers
Specialty: Pets & supplies

August 2016

August 2016

Recommend MyTime for groomers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them!

Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.

Likes Least

No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.

Recommendations

Talk to MyTime. It's a great company and a great system.

 
 
 
Showing 1-20 of 99

Peter from University of St Andrews
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

One of the best time management applications out there

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Cons

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Review Source: GetApp
 

GENE from ION DENTAL GROUP
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

MONEY SAVINGS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I LIKE THAT I CAN SAVE MONEY INSTEAD A PAYING A PAYROLL COMPANY

Cons

THIS IS VERY GOOD SOFTWARE IT JUST TAKE TIME TO SET UP

Review Source: Capterra
 

Michelle from That Shaker of Salt
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

More Business Because of This Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This is great software that can take the place of many of your paid for apps

Pros

I love software because my clients love it. It makes it so much easier for them to book appointments online, at their convenience. This leads to more sales.

Cons

There are occasional glitches, but they seem to be quickly remedied.

Review Source: Capterra
 

Rachel from The Pet Club
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

MyTime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far it has been great and enjoyable.

Pros

This software makes scheduling easy and reliable with text sent to customers about appointments is a great way to catch the customers that need an extra reminder or two about their appointments.

Cons

Occasionally the schedule will switch back to the current day when looking at future appointments.

Review Source: Capterra
 

jolita from brilliant massage therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

great so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

customer support is prompt.

Pros

value and options that i need for my business

Cons

buggy and lack of explanations or faq on certain features and settings.

Review Source: Capterra
 

Ljupka from RightFit
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

The Best Scheduling App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.

Cons

The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.

Review Source: Capterra
 

Monica from Kenneth and Company Salon
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

A hairstylist on Mytime

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

Pros

I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

Cons

There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.

Review Source: Capterra
 

Calina from Studio 90
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

We've had a great experience using MyTime for Salon scheduling.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has helped make running my business easier.

Pros

I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.

Cons

They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.

Review Source: Capterra
 

Keith from Focus Holdings Limited

July 2018

July 2018

VERY GOOD EXPERIENCE. USUAL FOR RECORDING TIME SPENT FIELD SERVICE ACTIVITIES.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.

Pros

TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.

Cons

THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.

Review Source: Capterra
 

Fiona Noelle from Lay Bare Franchising, LLC

April 2018

April 2018

Happy to have made the switch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P

Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

Cons

Notes do not save separately so when you have several notes about a client, you would end up with one long note. Not a biggie - but would be nice to see this improved.

Review Source: Capterra
 


April 2018

April 2018

Pretty good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use
Layout and design
Ability to book appointments is super easy
The dashboard is a great way to view a snapshot of the business

Cons

Reports could be better and provide more comprehensive detail
Schedule design needs some improvement to be easier to read
Payment processing is somewhat iffy
Social media review feature doesn't fully work

Review Source: Capterra
 

Jovan from Estella Marie Agency

April 2018

April 2018

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Pros

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Cons

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Review Source: Capterra
 

John from Hannaford

March 2018

March 2018

I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.

Cons

Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.

Review Source: Capterra
 

Victoria from Royal Pools

March 2018

March 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes it easy for customers o make appointments, everything is automatic, can track customer history.

Cons

Wish you could order parts through the program. Wish it had a longer trial period but overall it's great!

Review Source: Capterra
 

Tracy from Ruff Stuff Dog Services Inc.

January 2018

January 2018

Really enjoying the software for the most part

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly for myself, the business owner and for my staff. For the most part it's been working nicely for us and is making things much more streamlined

Cons

There are some minor functionality issues but they are open to feedback and suggestions to help improve the system.

Review Source: Capterra
 

Jamie from Pet Evolution

December 2017

December 2017

MYTIME has helped me grow my business exponentially in a very short time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome

Review Source: Capterra
 

braden from alternative health center

November 2017

November 2017

been great for our office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

it has helped us organize and maximize productivity. we have been overall very happy with the product.

Pros

having online availability, has been very helpful. customers really like having the reminders sent to them as well.

Cons

sometime has meltdowns and stops working. that has caused us a few meltdowns in the office. the staff always responds quickly

Review Source: Capterra
 

sheena from Nomadic Goat LLC

November 2017

November 2017

Great customer service. So far its been great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy for clients to book. Gives us less time to focus on the client rather than booking/checking out

Cons

Still some glitches with adding tickets together for services and adding product to tickets. Also the card swiper has been out of stock for months.

Review Source: Capterra
 

Janelle from Loving Locks LLC

November 2017

November 2017

I spent many months looking for the right software for my company and finally I found it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Client accessibility, an app for both myself and the client, and ability to hold all forms.

Pros

The software allows me to handle everything in one place. My clients, pictures of my clients hair, forms, and my favorite an app for the clients to make their appointments.

Cons

Missing: Ability to have more than one waiver. I have been asking constantly. I really need to be able to create several waivers for client signatures. I would like my pictures to have the ability to show as a gallery within the client file and all photos of all clients to show in a gallery on the dashboard in case I want to show a potential client my work.

Review Source: Capterra
 

Richelle from Salon DJ
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Makes for a fluid and efficient day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.

Cons

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

Review Source: Capterra