PayPal vs RetailSTAR

PayPal has 18943 reviews and a rating of 4.68 / 5 vs RetailSTAR which has 49 reviews and a rating of 3.62 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.68 / 5 (18,943)

3.62 / 5 (49)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

March 8, 2021

December 12, 2018

Pros/Cons

  • Pros

  • It works beautifully. The app works great I would recommend this product to anyone. Great service always there to help

  • It is very easy to use and easy to understand. The format is very clean and straight forward. Very nice.

  • Cons

  • Custom reports are great, but sometimes hard to write.

  • It freezes sometimes but other then that , i love this app

  • Pros

  • Really easy to use. Drop down menus & simple to grasp. Taught myself most everything because it just made sense that things would work the way they do.

  • The POS is easy to use even if you are not computer savy. I like the ability to reference receipts by name and for exchanges. People love the rewards program (FB).

  • Cons

  • This is not a CAM issue, but I wish we could get rid of the EMV chip readers. They are a pain in the rear.

  • After updates, some features require more clicks of the mouse to accomplish what we used to do. This is due to increased functionality but our employees didn't care for it.

Pricing

Pricing Range

How it's priced

PayPal users pay a per transaction fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Advisor Recommendations

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Downloads and related articles

Pricing Guide

2020 Retail POS Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

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Online Support Options

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Training

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