Make a Sale
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10About ProphetLine
ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general merchandise, rentals, service, nightclubs, franchise, guns and tactical gear and other retail operations. It helps these businesses to manage their day-to-day business operations and interactions with the customers.
ProphetLine offers customer relationship management (CRM), merchandise planning, accounting, employee management and inventory management modules. As a point of sale system, ProphetLine includes serial number tracking, warranty tracking, multi-tender acceptance, rentals management, gift card and loyalty program tracking and...
16 Reviews of ProphetLine
Average User Ratings
Overall
4.59 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2018
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
We love ProphetLine
Point of Sale program, that helps or office run smoothly, from reports to tracking products, ProphetLine has it all
Pros
We have been using ProphetLine for more than 4 years now, the software is easy to use, and the customer service is hands down one of the best customer service departments I have ever had the privilege of dealing with. Always quick to answer the phone adn always treats each questions with professionalism and care.
Cons
Nothing, we are very happy with the complete system
Response from ProphetLine
Replied August 2018
We like to think of all our clients as unique and they need unique solutions. Our support is tailored to their specific needs.
November 2018
David from Process One
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellent customer service, great software.
Our experience over 20 years running Prophetline has been excellent. It is rare to find a software vendor with this level of support. They answer the phone! Really, a live person will answer the phone without prompts, etc. if you have a question or need help in any way. These folks are head and shoulders above our other software vendors that require email support.
Pros
The software is easy to use, and most importantly, does not crash! Nothing is worse than getting a call from an employee telling you that the POS software has crashed - this has never happened, not even once, with our Prophetline installation.
Cons
I wish we could select an receipt printer for individual customers, as some still like the large full size receipt on 8.5x11 paper. Of course we can always print the larger receipt, but it would be nice to be able to set this up ahead of time. This is just a minor 'nit-pick' - really there is nothing I dislike about Prophetline.
November 2018
Greg from Citizens Photo
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
2.0
November 2018
Order Tracking
Pros
Order tracking works well up to a point.
Cons
No easy to connect to third party email for customer notifications when orders are complete.
August 2018
Doug from Sportsmans of Delmar
Company Size: 2-10 employees
Industry: Sporting Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Prophetline pos software
If every company was as pleasant to deal with as those guys running a business would be a lot less stressful.
Pros
The tech support is outstanding. The very best I have ever encountered. Available during normal business hours. US based and very helpful. The software i9s good but it is the tech support that really makes it great.
Cons
Not really a con but there are a lot of capabilities I do not use.
Response from ProphetLine
Replied August 2018
Doug is one of many of our customers that are on a low monthly subscription price. It includes all software, upgrades and unlimited support calls. An inexpensive way to get into a robust software package. Doug is a good customer and expects and gets good service.
August 2018
Bill from Sharp Photo
Company Size: 11-50 employees
Industry: Photography
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Best Point of Sale software for Photo Labs
I like the fact that I own the software and I don't have to keep renewing a licence. This software is so reliable that we don't need a lot of help or support.
Pros
Easy to use and train employees. I like the editing and information we can get from the sytem. This is also the most bullet proof software we have!
Cons
I'd like to have an easy way to pre-pay for orders placed where the software can still track the project until completion.
Response from ProphetLine
Replied August 2018
Has been a customer for many years and purchased the product. Even though Bill has not purchased a support and upgrade agreement, it can be bought on an as needed basis.
