RetailSTAR vs Shopify

RetailSTAR has 49 reviews and a rating of 3.62 / 5 vs Shopify which has 3565 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

RetailSTAR

Shopify

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.62 / 5 (49)

4.50 / 5 (3,565)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

December 12, 2018

March 3, 2021

Pros/Cons

Pros
Really easy to use. Drop down menus & simple to grasp. Taught myself most everything because it just made sense that things would work the way they do.
The POS is easy to use even if you are not computer savy. I like the ability to reference receipts by name and for exchanges. People love the rewards program (FB).

Cons
This is not a CAM issue, but I wish we could get rid of the EMV chip readers. They are a pain in the rear.
After updates, some features require more clicks of the mouse to accomplish what we used to do. This is due to increased functionality but our employees didn't care for it.

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Pros
I love that it was able to get my store up and running easily, and looks amazing. It has made my life so much easier since starting using it.
This app is easy to use. Makes my business run smoother. It works seamlessly for me and I enjoy using it.

Cons
Setup for some languages (as Swedish) is a bit left behind. But it seems like they are investing even in the smaller markets now.
The only downside is that it is not free. but the prices are absolutely fair, if not even rather low.

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

2020 Retail POS Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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