SimpleConsign Software


 

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs), eCommerce, and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having automated cash or credit options on their checkout screens. Comprehensive reporting is built into the solution, offering a complete real-time view of sales and operations.

SimpleConsign can also build a fully integrated Website with a cart, and retailers can use their own website in the system’s open API to post their items online.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

272 Reviews of SimpleConsign

 

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Software Advice Reviews (56)
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Showing 1-20 of 56

Skyler from Roc1Stock1
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

This is a great product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like how easy it is to use Simple Consign. Says it in the name. It is very user friendly and it make it easy to organize you products.

Cons

Just maybe adding more options as far as groups for the consignment part of the program. Other than that its great.

Review Source
 
 

Michael from Thriveworks
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Best Software for Consignment

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Keep track of your inventory. Buy and sell in the same transactions. The ability to show trades. The ability to split customer payments, too.

Cons

Pricing may be hire for smaller operations, but they have a free trial; so there's no risk to try it out.

Review Source
 
 

angela from Scarlett's Unique Boutique
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Owner of a retail shop comment thought this would be a great idea

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was pretty easy to set up, you didn't have to have a ton of knowledge and the technology area to be able to get started.

Cons

The product was quechee, and it didn't integrate as we were told it was going to with some of our other items.

Review Source
 
 

Brett from yfficient | Freelance Graphic Art Services for Publishers
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Simpler Point-of-Sale for Consignment and Resale Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros

Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons

Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

Review Source
 
 

Nettie from Me 'n Mommy To Be
Specialty: Consignment
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros

Extremely easy to use
If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to.
IT guy who? I no longer need one
You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item.
Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores
I can track my customers shopping habits several different ways
Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items.
Makes doing returns extremely easy
End of day closing/balancing of books is easy
I love being able to print one to a hundred tags at a time
There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier.
Plain & Simple: just good people running a good business for people working hard like you & me.

Cons

To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!!
There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Review Source
 
 

Carol from The Gala Event Boutique
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent support!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros

Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons

Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

 
 

Catt from Kari's Treasure Trove, LLC
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Perfect for Small Businesses or First Timers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros

Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons

Could be confusing at times, but customer service is always willing to help.

Advice to Others

If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

 
 

mark from Bush Hill Trading Post
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

SimpleConsign is Bush Hill Trading Post's Simple Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, easy to use, reliable, user-friendly(when you learn how to make it work for your specific environment).

Customer Support is friendly. Would have been rated 5-stars, but I feel more attention needs to be given before Update rollouts. Perhaps a beta group of real users would help.

Pros

Easy to use.

Cons

In many cases, the user is required to do functions that the software should do. i.e. Place the cursor in the entry field/box.

Advice to Others

Try it, you'll love it and so will your consignors!

 
 

Jessica from Tacoma Thrift & Consignment
Specialty: Furniture & home decor
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

The best out there - but lacks some usability features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!

 
 

Detta from Fashion Exchange
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Friendly service. Easy to use. Sometimes I think it is too much program for what I need. But you can use just what you need. I

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had this system for about 9 months. Sometimes I think it is too much program for what I need, but I can use just what I do need and it is really efficient. The support staff has been wonderful and always call back in a timely manner. I will say that when I was looking to buy the system, they said they may be able to tweak something to accommodate my store. In my county the tax rate can be odd. I have asked a few times and they don't want to fix it. So if it isn't exactly the way you need it, don't count on them changing it for you. But overall I love it and it has been easy to train other people on.

Pros

Easy of use.
Reasonable usage rates.

 
 

Diane from The Arc of Benton County
Specialty: Furniture & home decor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

SimpleConsign truly is simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros

I like the ease of use and the broad range of reports SimpleConsign offers.

Cons

There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Advice to Others

Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

 
 

Katie from The Village Store, The Recreation Centers of Sun City West, Inc.
Specialty: Consignment
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

So Happy to have SimpleConsign.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros

The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons

If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Advice to Others

Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

 
 

Sallie from It's a Gift! Woman's Exchange of Reading
Specialty: Gifts

August 2016

August 2016

Thanks for making it easy!1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Likes Least

I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations

Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

 
 

MARY from Revente'
Specialty: Apparel & fashion

August 2016

August 2016

CUSTOMER SATISFACTION

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Likes Least

THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations

ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

 
 

Patricia from Sweet Repeats Consignment
Specialty: Consignment

August 2016

August 2016

Making Life Simple "Simple Consign"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Likes Least

I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations

Great program easy to figure out and train. Owner and support staff is available and supportive.

 
 

Kathy from Tesoro's Consignment
Specialty: Consignment

August 2016

August 2016

Celebrate good times come on!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Likes Least

UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations

Try it, free trial, nothing to loose, the company keeps their word.

 
 

Linda from Echo
Specialty: Apparel & fashion

August 2016

August 2016

Review from South Cackylacky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Access data from anywhere (especially from iPhone)

Likes Least

Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations

Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

 
 

Liz from Button Consignment
Specialty: Consignment

August 2016

August 2016

Excellent software with helpful and available staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Likes Least

The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations

Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

 
 

Misha from Just 4 You Consignment & Resale Shop
Specialty: Consignment

August 2016

August 2016

Dissappointed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Likes Least

The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations

I am sure it is fine for shops that pay on demand.

 
 

Linda from The Renewed Company
Specialty: Consignment

May 2016

May 2016

Great Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

SimpleConsign is very easy to use and the customer service level is excellent!

Likes Least

There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations

Don't try to save money by using Excel. This is worth the investment!

 
 
 
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Showing 1-20 of 216

Connie from Dandelion Wishes
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Simple for Consignment

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

One of my favorite features is that consignor's can access their accounts to view account balance, what items have sold, and what items are still active. The software is also fairly easy to understand and use once you have gotten accustomed to it. I thoroughly enjoy the option to edit inventory in bulk, as it makes it much easier when removing clothes from the system at the end of the season.

Cons

While it is easy to use, it's almost necessary to watch the training videos provided to understand exactly how the software works. One irksome issue I've stumbled upon, is that when entering the brand name, a drop down menu appears and on occasion the system has automatically chosen a pre-entered brand that is not the one I am trying to use at that time. When creating/printing reports you must be VERY specific about the information you are looking for, or it will not be correct. This is also frustrating at times.

Review Source: Capterra

  Response: Traxia, Traxia

Date: December 2018

December 2018

 

Hi Connie. Thanks for leaving a review. We obviously have some work to do when it comes to providing you with Customer Support and Value for the Money! Please contact Support and have them set up custom reports for you so that you get the specific information you need. We hope, in the near future, to gain your confidence and trust to earn 5 stars on everything! Thanks again.

 

Linda from Repeat Riding Gear
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before Simple Consign we used access and created our own system. This is a more complete system and gives you comprehensive information about your business.

Pros

Ease of use of the software, that it is internet based, accessible no matter where I am, and customer support.

Cons

I think the reports could be more robust. I would like to be able to run reports that compare complete financials from year to year, not just the monthly brief comparison. Same for items sold by category.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Hi Linda! Thanks for taking the time to leave a review for SimpleConsign. We really appreciate it. So happy to hear we're meeting the needs of Repeat Riding Gear. Contact Tech Support to help you with those reports. They'll be glad to set up custom reports for you. Thanks again!

 

Sharon from Vintage Flamingo
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Flamingo Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our customer check out is faster with Simple Consign. Our vendors are incredibly happy they can enter their merchandise and keep up with it at home or on their phone.

Pros

It was easy to set up and use. It keeps track of most of our information.

Cons

You can not split credit card transactions and our printers frequently have problems communicating through the cloud.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Thanks Sharon for taking the time to review SimpleConsign. We appreciate it. I have good news for you! We've just added 2 new integrated credit card processors that allow you to split credit card payments! Here's the link: https://www.simpleconsign.com/partners/credit-card-processing/
Check them out. By all means, contact Support if you're having printer issues. Thanks again!

 


November 2018

November 2018

Great Consignment Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I’m very satisfied with this product.

Pros

We use it at a vintage and antique shop which has 50+ vendors and it works perfectly for that. Our vendors love the real-time updates and its very user friendly.

Cons

There are some features I wish it had such as the ability to un-void a transaction (we’ve had employees accidentally void transactions). We’ve also had many of our vendors confused by the dashboard for viewing their sales, think that could be made more clear.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

To our mystery reviewer...thanks for taking the time! We're happy you're "very satisfied," but we'd like you to be thrilled. Have your employees attended our trainings? Each week, we have a couple of live training sessions where they can ask questions and get more information. Contact Support and find out when those are. And of course, all training is free of charge! Thanks again.

 

Sandra from Old School Antique Mall & Flea Market
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

SimpleConsign is the perfect name for this software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My manager and general manager use it more than I do. We all three agree that it is an awesome program but I don't know if they have concerns or would like to see any changes made. I just wanted to be able to get this feedback to you asap.

Pros

Easy to use and understand. The vendors love it as well so they can see what they have sold especially if they had a big item sell from their space then they are aware that more items can be brought in to sell. Gives you detailed reports. So much better than keeping track of everything on paper!! The bar scanner is a life saver for us as well as vendors!! You will be very happy and pleased at it's performance!! It is definitely worth the money!!

Cons

I have not found any cons at this time.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Wow Sandra! Thank you for a phenomenal review. We really appreciate it. We're so glad you and your vendors are loving SimpleConsign and you've found us "definitely worth the money!" Your rating of 5 out of 5 stars and a 10 out of 10 recommendation means so much to us. Thanks again!

 

Terri from Gotta Have It Antiques
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great for vendos and shop managers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Getting set up and opening our doors was easier than we expected with this software and our vendors have been pleased with the ease of use as well.

Pros

The customer service has always been timely and very helpful.

Cons

We wish it integrated with the online version of Quickbooks.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Terri, thanks for taking the time to leave a review. We obviously have a little work to still do to earn your full confidence. We want to let you know integration with the online version of Quickbooks is in the works. We're so glad SimpleConsign was helpful in setting up and opening Gotta Have It Antiques. Thanks again.

 

Catherine from Breslin's Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

consignment store software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The amount of time I used to spend writing up consignments and tracking them is mind boggling!
Simple Consign has been a life saver!

Cons

I wish that I could email my consignors their inventory.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Thanks Catherine for taking the time to give SimpleConsign such a wonderful review. We love making pen and paper obsolete when it comes to managing your store. FYI - if you added Consignor Access, your consignors would be able to see all of their inventory in real time! Thanks again. We appreciate you taking the time and giving us such an incredible rating!

 

Ashley from Mississippi Mercantile Company
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

The BEST software with the BEST customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple Consign is super easy to use and it keeps track of everything you could ever need!

Cons

There is nothing so far that I don't love about Simple Consign!

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Oh my goodness Ashley. We certainly couldn't ask for a better review! Thank you. We're so glad you feel SimpleConsign is the BEST software with the BEST customer service. We think you've got to be one of the BEST customers! Thanks for the 5 out of 5 stars and 10 out of 10 recommendation. We appreciate it.

 

Joanne from The Velevet Shoestring
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

TVS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had to lean on your support staff particularly Wes a lot and he has been a great support and probably sick of seeing our tickets pop up!!
We have some technical/ upgrading of systems that we should have done before taking on new program that has lead us to some issues but the support has been amazing.

Pros

Once you are familiar with program the ease of tracking daily inventory, sales and options within program are great.
Not crazy about tags/ labels but I think it is just an adjustment issue.

Cons

We had some conversion issues where balance transfers didn’t show what sold so there was an issue with picking up new checks and or not all personal informations for all consigners converted so I had to go back manually and enter names.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Joanne, thanks for taking the time to leave a review. We really appreciate it. There is a definite learning curve when switching from one software to another. We try and make it as smooth as possible. We're sorry there were issues. Thanks for leaning on our Tech Support in the process. That's what they're here for! We're so glad to be partnering with you.

 

Lee from Krombholz
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great software system for consignments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The company support their product well and questions were attended to quickly.

Pros

Simple Consign is a reasonable intuitive software make me more confident in working with our consignment jewelry business. After a month or so of use, I now believe that our consignment business has few questions and errors. That is worth the money for me!

Cons

Some start up confusion occurred which made me question the choice, time and money spent.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Hi Lee, thanks for taking the time to leave a review for SimpleConsign. We appreciate it. Sorry you had issues at your startup, but so glad we were able to work through them. We're very happy to hear that using SimpleConsign has given you greater confidence in your business. Thanks again!

 

Donna from Nana’s New to You Boutique
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Consignment Boutique

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is much less time consuming than systems we have used in the past. Also much easier to understand.

Pros

Our boutique is consignment and retail. We have used several different companies over the last 30 years. Simple Consign is by far the easiest for us to use and my staff was able to learn all components of the system with ease.

Cons

We have had a few problems between Quick Books and Simple Consign BUT the support staff is always there to help us.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Thanks Donna for taking the time to review us. We're pleased you've found the system easy to learn and use. Our goal has always been to live up to our name...SimpleConsign. So glad the Support Team has been able to help you with your Quick Books issues as well. They're always eager to help. Thanks again!

 


November 2018

November 2018

Best support team ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping an inventory is good for me. Being able to recreate repots.

Pros

Quit user friendly. When stumped help is a call away.

Cons

Setting categories is not intuitive.
No place for notes on new inventory page.
Changing consignors (bulk) is not intuitive.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

We appreciate the great review and only wish we could thank you directly. Traxia is always looking to improve and getting suggestions and feedback from our customers is the perfect way. So happy you feel our Support Team is the best ever. We would definitely have to agree!
Thanks again!

 

Mandy from Wee Boutique
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been in business 5 years and I'm so happy with my decision to go with taxia - simpleconsign!

Pros

I love the company behind the software. I can call them anytime and they walk me through whatever issue I am having.

Cons

Would like the store credit and cash balance listed side by side. It confuses my employees when consigners ask how much credit they have.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Mandy, thanks for the incredible review. We're so glad that you've especially noticed the company and people behind the software. It makes us feel good knowing we're personally having an impact on you and your store. We always appreciate the suggestions from our customers too. You are the ones that make SimpleConsign the best it can be.
Thanks again!

 

Tara from The Truffle Pig
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Tech support makes this company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a consignment based business, it is perfect. Very easy to use.

Pros

The tech support is amazing! Prompt and very helpful. The software for consignors is very user friendly.

Cons

The report filters are tricky to figure out.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Tara, thanks so much for leaving a review for SimpleConsign. We agree about our Support Team...they are amazing. We're very proud of all of the hard work they do. Speaking of which. Contact them and have them create some custom reports for you. They'd be happy to do it! Thanks again!

 

Lynne from Stella's Resale Boutique
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Help in the Weeds!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fast !!! and courteous response and help .

Pros

Easy to follow when resolving the problem.

Cons

Panic attack occurs when your software goes down.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Hi Lynne, thanks for leaving us a review. We really appreciate that you took the time. We're hoping the "Help in the Weeds" title is because we helped pull you out of some, but we're not quite sure. We are really pleased to see the 5 out of 5 stars and 10 out of 10 recommendation. Thanks!

 

Robin from Urban Barn
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Switched to Simple Consign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far so good. My accountant recommended it because she had worked with it from another company.

Pros

I just switched to Simple Consign after using another server for 4 years. So far it has been easy to use and has a lot of features that I find helpful.

Cons

I think the ringing procedure has too many buttons to press if we aren’t using your credit card processor.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Thanks Robin for taking the time to write a review. We appreciate it. It's true that there is an extra step or two when not using our integrated credit card processors. We're adding 2 new ones. Maybe you'd like to get a quote and see how they compare with your current processor. Again, thanks!

 

Chris from Bitcoin Embassy New Hampshire
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Best solution we found - 3 years running

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can't imagine our business model operating efficiently without SimpleConsign.

Pros

SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Cons

I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Chris, thanks for leaving a review! It's fun to hear that SimpleConsign is your "dream" software. We're happy to hear your consignors enjoy their real-time consignor access as well. We want to remind you that SimpleConsign now integrates with Shopify, making online sales even easier. Chat with sales (sales@traxia.com) to get more information. Thanks again!

 

Hallie from Myah Closet
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software, has helped me a lot

Pros

It's super easy to work with and the support team is great too!

Cons

It's not completely New Zealand friendly

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Wow, Hallie, thanks for the wonderful review from the land of the long white cloud! So thankful you took the time. We know communication between us can be a bit difficult due to the time difference but we appreciate you letting us partner with you. Your 5 out of 5 stars and 10 out of 10 recommendation is our goal and we're thrilled to have you on the Team!

 

Deanna from Karma's Closet Consignment Boutique
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

I love Simple Consign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it!

Pros

I love That it is a cloud program and I will never lose my inventory. I love that I can take customers email and transport the list. Consignors access is something my customers love! The updates! The help and customer service is amazing! You guys are the best! One of the best things I did when I opened my business was get Simple Consign!

Cons

Can’t think of anything. That I have to pay for it? Lol

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Well this is wonderful Deanna! We especially love it when our customers say they love us! So happy that our features are making you and your consignors happy. We appreciate your review of 5 out of 5 stars and a 10 out of 10 recommendation. It just doesn't get any better than that. Thanks!

 

Jennifer from Worth The Wait Consignment
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Consignment store

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes it very easy to run a consignment retail shop.

Pros

Very easy to use. Everything is online, never have to worry about losing info if something happens to computer.

Cons

I have not found anything I don't like.

Review Source: Capterra

  Response: Traxia, Traxia

Date: November 2018

November 2018

 

Jennifer, thanks so much for taking the time to review us! We're so glad you've found SimpleConsign easy to use and you haven't found anything you don't like! Wow. We're thrilled! Thanks for choosing us.

 
 
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