Vin eRetail Software

Pros

The biggest advantage of this solution that it's a very robust technology. They have most of the Marketplace integrations, whether its India marketplaces or International.

Cons

Being so robust technology if at all Vinculum can develop an alter system which will show the orders getting SLA breached that will be a great advantage, Secondly there UI is a little bit complicated.

Pros

I am able to generate different reports for daily backend activities. Also batch creation process is very helpful for the operations team.

Cons

The user experience on the platform is poor. The learning curve for any new user is long. The processes are not as simple as it seems.

Before using this app we are keeping the separate stock for each channel and we need to process all of them from separate panel so it was taking too much time as well as most of the stock we need to block for single channel, not using this app we can able to do all of process from one panel and we are now able to keep centralize stock for all the channel, this is really good software.

Pros

I like it's customizable structure which your team will do as per our requirement, and it's very easy to integrate the new channel with vin retail.

Cons

Some times support will take some time to resolve the issue and for customer dispatched we need intimidate solution with in 1-2 hours.

Pros

In this tool most friendly part is :
1. Channel Integration, its very easy to integrate new channel with the help of support documents available
2. Order Processing, its very simple and in one page solution.
3. Bulk Stock update, very simple to update stock in bulk
4. Sales Report & Product creation

Cons

Features which need to improve:
1. Dashboard: this should present business summary Weekly, monthly & quarterly. There should be chart presentation that can be easy to understand business
2. Reports: There should be provision of different kindly of report like Sales Report, Returns, Payment report, Stock report & Business summary report and most selling items report etc. which will help seller to work on same.
3. Inventory Sync: This is the heart of software and this should work with 100% precision.
4. Chat tool: I really don't like this feature location in the page because this hides the count of order OR data available on the page. My suggestion is that either this should be very small icon like + sign or this can be relocated by user.

Our orders are now processed effectively. And we don't miss out any order. It has helped us provide a better customer experience with timely deliveries.

Pros

Managing all of our Inventory and order processing is now easy for us. It is easy to use and a great product for online retailing

Cons

we heard that they are working on the new design of their dashboard. A great initiative.. Could have taken earlier

Integrations were smooth. Good feature list.

Pros

It had a strong feature list and catered to a lot of our needs. They also integrated with major marketplaces making our selling on those platforms much easier.

Cons

I think there's room to improve on UX and some features are too tailor fit for 1 way of working. Workflows aren't as adaptable without major customization.

Vinculum group is the best retail service provider who has been covering US, UK, UAE and more countries including India by their Omnichannel, for spreading your business all over the world. I took their Order management software which is really proving helpful for my business. Thanks

We used a SaaS based software solution for our operations - Vin eRetail, by Vinculum Solutions and it was quite helpful. It helped us while starting out as well as while scaling up. One of the best advantages of this software is that you will not require any kind of development support. This software is very easy to use.