Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
3.0 / 5
Customer Support
4.0 / 5
Functionality
4.0 / 5
Pros
"It has all basic POS function and no doubt it is a stable software. Their training team were good at training new user. "
"Ability to process inventory and administrative functions from within the application. Great user interfaces very friendly to new users."
"I like the integration with the wireless company's account managing website."
Cons
"Comission cant be posted right there and then cant check comission individually and also system too slow"
"It needs more options to run the monthly sales reports."
"As they are undergoing new updates, sometimes the transitions can be a little turbulent."
Wireless Standard POS Reviews
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February 2017
Jason from Midwest Technologies, inc.
Company Size: 2-10 employees
Industry: Wireless
Time Used: Less than 2 years
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
February 2017
Wireless POS
This solution works well as a (Cloud) based point of sale platform. Easy to configure & use e-commerce applications.
Pros
Ability to process inventory and administrative functions from within the application. Great user interfaces very friendly to new users.
Cons
None
May 2014
Estevan from Zeus Mobile LLC
Industry: Wireless
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
May 2014
Pretty good, but...
Pros
I love the fact that it integrates so well with the different carrier portals (Boost Mobile BR store, ePay/WebPOS integration). There are a lot of cool CRM features, although I think that the menus need to be cleaned up. Contacting customers through any CRM should be clean and efficient, like Base. It's very thorough; it has everything that you'd need to run a single and/or multiple stores with ease. The reporting is nice, and receipts look great, although I think they're a bit cluttered. Cloud-based POS systems are nice due to the fact that all of the information is easily transferrable to different computers, although some slight lag can occur, for the most part, it's a joy to use. The support team is great, and they're always easily accessible. I've had to call them on many occasions. They are extremely knowledgable with crazy-fast call backs, and they're just plain professional. I have no complaints for support. Overall, it's great. There are, however, some shortcomings.
Cons
The KPI system is broken. There's no easy way to implement KPIs (Excel format upload once a month). This is tedious and slows production. I want to be able to change the goals and KPI indicators on the fly. The new system is nice, but it's still in beta, and I don't like that you have to log into a separate browser to use this functionality. I want everything all-in-one and don't want to have to leave the system to input information. Lag is also an issue every once in a while, I had some issues that were unrelated to the software; it turns out my internet wasn't stable enough to handle the demand of WS. TWC and a few hours of phone calls had this issue fixed, and now WS runs very smooth. Also, the ability to add themes to the POS would be nice. It's a depressing blue/grey hue that makes it really hard to stare out without thinking I'm back on a Windows 95 machine. Also, the receipts are nice, but they're cluttered. I also want the ability to add different-sized logos and images to the receipt at the top and the bottom. The top for your store's logo and the bottom for advertising future promos, specials, or even other businesses for an added revenue stream.
February 2018
Shu Kin from General Techne Inc.
Company Size: 2-10 employees
Industry: Wireless
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
February 2018
the software can be better, faster and more up to date features.
It is a old stable software. System seem to be sensitive to Internet speed. The system can't consider a fast system.
Pros
It has all basic POS function and no doubt it is a stable software. Their training team were good at training new user.
Cons
Can't not update product status in a massive way. I have to get into to each product screen to turn the product inactive. I couldn't access to database and update any of my transaction info. I couldn't delete a product once it is created, it has to be turn to inactive. Missing eCommerce option
August 2017
Jason from Computer Zone
Company Size: 11-50 employees
Industry: Wireless
Time Used: Less than 6 months
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
August 2017
Well Made and Functional with lots of reporting and customization features
This is a great product if you can take the time to learn the ins and outs of it.
Pros
This POS allows you to customize a lot of the features in the software to match the way you sell products. There are coupon options and a customer data base, repair data base that keeps things well organized. I love the reporting features, there is a report for almost everything. Another plus is the ability to set users at different levels of access. I have some reps that are working toward management and I am able to give them management access temporarily to see how they do. For a sales person or cashier this is a good POS system and is not hard to learn.
Cons
This POS system is VERY intense and takes a lot of time to learn from an administration standpoint. There is so much put into this software that it is very hard to keep up with all the possibilities. My first few months working with it and I had an inventory issue that was due to they system putting items into separate categories and bins. This caused me to think i was short in areas that I was not. And I am still learning something new everyday.
September 2015
Ashraf from Penn Mobile
Industry: Wireless
Time Used: More than 2 years
Ease-of-use
4.5
Customer support
4.5
Functionality
4.5
September 2015
Great Employee & Carrier Commission Reconciliation and Reporting
Pros
One of the things I find most useful is the Carrier Commission reconciliation. Sometimes things get lost in the system, so knowing how much you are expecting from your carrier in payouts at the end of the month is a big plus when going back to see what items were qualified and disqualified transactions. I also find their new reporting module is awesome. Its so easy and user-friendly. Plus, I love the fact that I can setup automatic reports sent to my email on a daily basis.
Cons
As they are undergoing new updates, sometimes the transitions can be a little turbulent.
February 2019
Shu Kin from General Techne Inc.
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
February 2019
Owner
Feature wise no complain, but feeling to change other alternative software because of high monthly support fee.
Pros
User friendly. Fully developed and all POS function is already there. Many report are avalible. No downtime experienced so far.
Cons
Pricy monthly charge, no picture support and ecommerce feature, database is in cloud and require fast internet connection otherwise may feel system slow down or hanging.
December 2018
Eddie from General Techne Inc.
Company Size: 2-10 employees
Industry: Wireless
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
December 2018
Wireless Standard POS Review
Pricing is high on monthly. The feature is more than you need if you just run a simple prepaid store.
Pros
It come with all feature you need. Easy to use. Long hour of support team service. No headache when there are version update.
Cons
Not all report can be generated. But, you will find a work around to get the info you need. Don’t have pictures for products. Don’t come with online store solution.
August 2016
Goldmay from Fisherman Wharf Lagos
Industry: Retail
Time Used: Less than 2 years
Ease-of-use
5.0
Value for money
4.0
Customer support
4.5
Functionality
4.5
August 2016
A great POS system for SME
Pros
The software is easy to deploy and integrate with exsiting apps . It has an amazing graphic user interface that makes it so easy for a first time user to understand allow stress-free training for new employees and increases turnaround time. It also allow us in our company reward staff with commissions based on sales.
Cons
add more currencies and customizations to other languages and fix the bugs
May 2017
caz from itel wireless
Company Size: 2-10 employees
Industry: Wireless
Time Used: Less than 2 years
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
May 2017
Amateurs. Terrible company. Careless billing
DO NOT SIGN WITH B2B. Total amateurs.
Pros
B2b Soft are very eager to sell you their substandard software. Good tech support. updates frequently.
Cons
too many steps to process transactions, slow system, not user-friendly, careless billing department. will shut off your service without a phone call, letter of even an email.
December 2014
John from JSN Wireless, Inc.
Industry: Wireless
Time Used: Free Trial
Ease-of-use
4.0
Customer support
3.5
Functionality
3.5
December 2014
Wireless Standard
Pros
I like the integration with the wireless company's account managing website.
Cons
It needs more options to run the monthly sales reports.
August 2017
Frank from PCS Dealers
Company Size: 2-10 employees
Industry: Wireless
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Cool and easy to use system. Support team is very helpful if I need them.
Really like how we were trained when we first got on Wireless Standard. It made it so much easier to move to this system from our old one.
Pros
Not difficult to use and sell phones and accessories as well as activations. The support team is always available and they even use online chat when you need help instead of calling.
Cons
Some transactions are extremely quick and easy to process, but then others take a few tries at first to get the hang of it all and get used to it.
September 2016
Alexis from A&D Wireless
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Ease-of-use
2.5
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
wireless standard
Pros
of it all I love how helpful they are with any questions you have and they ALWAYS help you get any problem you have fixed.
Cons
Their isn't anything that I don't like about wireless standard
February 2017
WASIF from STATIC CELL PHONE REPAIR
Company Size: 2-10 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Ease-of-use
3.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
February 2017
Don't choose wireless standard.
Its been the worst experience ever. They signed my up saying one thing and then later saying something else. i was told i get 1 months free and they started charging me from the first month coming up with different fees to charge you. I felt like i was trapped.
Pros
NONE
Cons
TOO EXPENSIVE AND CUSTOMER SERVICE SUCKS. THEY DON'T KEEP THEIR WORK. THEY WILL SAY ANYTHING TO SIGN YOU UP AND ONCE YOU DO THEN THEY WILL FIND DIFFERENT FEES TO CHARGE YOU.
October 2011
Andy from Ritz Wireless
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2011
If you own your own wireless retail stores like me, I recommend this software! It's made life a lot easier when it comes to keeping track of my sales, merchandise, and employees. Also, the customer service is great when something doesn't seem normal in my system. It gets fixed immediately. Wireless Standard comes before my wife now. If you're seeking to purchase this product, a sales rep by the name of Daniel assisted me with the software in all 12 of my locations. He asked to be referred to anyone, and I think he deserves that. God bless you all and good luck with your businesses.
October 2016
Bianca from American Crafts
Company Size: 11-50 employees
Industry: Arts and Crafts
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Wireless Standard POS is AWESOMEE!!
I highly recommend this product! Definitely very useful for your business!!
Pros
easy to use, very functional, great way to keep organized!
Cons
none
June 2018
John from Sales
Company Size: 51-200 employees
Industry: Retail
Time Used: Less than 2 years
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
June 2018
Please dont get it
Pros
Nothing to like about seriously why would ya'll make me write 100 words just to make it seem ya'll are nice
Cons
Comission cant be posted right there and then cant check comission individually and also system too slow
March 2018
Radouane from Total Wireless
Company Size: 2-10 employees
Industry: Wireless
Time Used: Less than 6 months
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
March 2018
Horrible software
So far, I have used it for the past 2 month and I don't see any Pros!! This is the worst software I have ever used on a computer! hands down!
Cons
Old interface, very glitch and slow customer support stinks Inventory options are very confusing Not worth the money.
January 2017
Madeleine from Vuori
Company Size: 11-50 employees
Industry: Apparel & Fashion
Time Used: Less than 6 months
Ease-of-use
4.0
Functionality
5.0
January 2017
Great POS System
We love Lightspeed! I personally love that I can use it both through our free-standing iPad POS stand or through my computer when I am working from home and need to access reports. The system is easy to use, user-friendly and comes with a great FAQ system that allows you to access tutorial videos.
January 2012
Sokrates from Top Cellular
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
January 2012
Not a bad POS. Very impressed with the professionalism and help provided when needed. I would recommend Wireless Standard POS to others.