Appointment scheduling
Supported Operating System(s):
Web browser (OS agnostic)About MyCuts
MyCuts is a cloud-based salon management solution. Primary features include appointment scheduling, client management and inventory tracking .
The appointment scheduling feature allows users to manage appointment calendars, search appointment schedules, send text and email reminders, create recurring appointments and rebook existing appointments.
The client management feature allows users to search for clients, book appointments, view client histories, gather client information and import clients from phone contact lists. The inventory tracking feature allows users to search inventory by item name and status, view stock levels, add/remove stock and enter item information.
MyCuts is offered via subscription pricing. Android and iOS mobile appli...
88 Reviews of MyCuts
Average User Ratings
Overall
4.59 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
April 2018
Anonymous
Verified Reviewer
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Have been using the app for 1 year now and love it.
Pros
The confirmations and the reminders. Saves a stylist from missed appointment s and a lot of time. I also like the recurring appointments as I have customers that book every 4 weeks.
Cons
When I make an appointment the time seems to not stay at the set time on the first attempt and I have to renter the correct time.
Response from MyCuts
Replied May 2018
Hello and thank you for your review! Please check out our latest update to our iOS app. We greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.
February 2020
Shannon from Salon C
Verified Reviewer
Company Size: 1 employee
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
Hairstyle Dream
It’s been great. Any questions Ive had were answered quickly and it is a really easy app to use.
Pros
It’s easy to set up. Clients love the reminder feature. I am in control of my appointments. No more relying on front desk staff who never understand your needs and wants. It’s all in my hands.
Cons
I would like a past history feature. Where you could select client and see all of there past appointments in a report type screen.
November 2019
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2019
My Cuts Review
Overall experience, it's just okay. Needs a major facelift.
Pros
This software comes in the form of an app. I did enjoy the fact that I can schedule client's right from my phone. I also can leave comments about their specific service and what exact service I performed on them. I also enjoy the feature that prevents double booking. So I am not overlapping clients'and I can schedule each client woth the appropriate length of time. Also, I am able to search them by phone number, which I liked.
Cons
Well, to be honest, the software tends to crash a lot. I think an update would really suit it well. Also, because it is an app, you have to have a decent working tablet or phone, or it will just crash.
Response from MyCuts
Replied December 2019
Anonymous reviewer, we're sorry to hear that you experience MyCuts crashing so much. Although we pride ourselves for having one of the lowest crash rates in the industry, it unfortunately still happens sometimes, and for others more frequently. Please email us at support@mycutsapp.com to provide us with more details so we can fix it! Thanks!
April 2018
Leigh from Leigh Brenner
Verified Reviewer
Company Size: 1 employee
Industry: Cosmetics
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Easy and efficient!
My clients love using their phones for their calendar. And if they forget they love the back up text message remimder!
Pros
Super fast to use! I love that my clients get their text messages up to 3 days before their appointment! I love that they can confirm their appointments over text or email!
Cons
I would like to be able to look up a client and see when their last visit was. I would like to be able to add a new client in right away on the schedule. Instead of adding them to the client list, then going back to the day I want them and adding them to the scheduled date.
Response from MyCuts
Replied May 2018
Leigh, thank you for your nice review! We wanted to let you know that you don't have to add a client through the client list. When you make a new appointment, tap "(select client)" and then tap the plus button if it's a new client. This will also add them to the client list. Please email us at support@mycutsapp.com for more assistance.
May 2019
shannon from Salon Corazón
Verified Reviewer
Company Size: 1 employee
Industry: Cosmetics
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Best app for salon bookings
I have tried a couple other apps, but MyCuts is the best in every way. It’s easy to use. Keeps me organized, and on top of my business.
Pros
I like how easy it is to use. Down to the smallest detail, I can personalize everything.
Cons
I think the service scroll down should be right under the date ( when booking something) currently it gets lost near the bottom
Reasons for Choosing MyCuts
So easy
