About Squire

Squire is a cloud-based salon management solution for small barbershops and salons. Key features include online booking, payroll management, inventory management, loyalty programs, recurring appointments and point of sale (POS) capabilities.

Squire enables service providers to schedule walk-ins and calls, embed booking widgets on their websites, manage multiple locations and control staff schedules. Users can also generate custom reports based on specific metrics that help them to spot trends and make related business decisions.

Additionally, Squire helps salon owners send text reminders to clients, keep notes, view customer photos and search for clients by name, phone or service received. Its POS system checks out clients and accepts payments via App...


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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Squire

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

April 2020

Tariq from The Groomsmith Lounge

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Atlanta Shop Owner/Celebrity Barber’s POV

In a time like this (Covid-19), having a management software that makes it easy to track business productivity is essential for finding funding. On a daily, it’s allowed me the luxury of focusing on marketing and developing my team as daily/weekly payroll operations are very simple.

Pros

It’s just easy to use as an individual or for an entire shop. Scheduling, payroll, marketing, mass communication with your clients, and so much more. It’s really a barbers dream operating system.

Cons

Initially (in 2017) there were a lot of features that were missing. That provided some challenges with client communication, but that has long been fixed. No real cons now.

April 2020

Elliott from Elliott & Co.

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2020

More than just a booking app.

Being able to collect and exam data is imperative to my small business. Squire allows my to see trends and act accordingly to maximize sales opportunities, not only in service categories but in retail also. I’m able to easily check and modify inventory, and make sure the products that are top sellers are ordered on time to avoid missing sales due to being out of stock. Squire has helped my business run more efficiently Which helps my business be more profitable.

Pros

Inventory control, reporting features, time clock, analytics, ease of appointment setting. POS system very easy to use and collects all imperative data of sales and customer history.

Cons

I wish the customer service was easier to reach via phone and were more accommodating to west coast business operations. However they respond pretty quickly through the online chat support.

Reasons for Choosing Squire

Was why I was looking for in regards to a system to manage my business, with adequate data collecting and reporting. Not just a system to book appointments online.

October 2020

Michael from Iron Heritage LLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

October 2020

Squire - beautiful but not there yet

Pros

Clean interface for client and admin/staff. Easy checkout with photos for products. great onboarding staffing setup. great sales team. great COVID19 policy. clean search based on BRANDS in products. allows booth rental barbers to collect their own earnings and CC fees.

Cons

Squire pre-authorizes the card on file 1 hour before service even though your cancellation policy is 24 hours before service, marketplace clients will book appointment with apple pay with gift cards that don't have funds and won't show up. Deletes "notes" when merging duplicates of clients. If you have self employed barbers, you have to ring up product and services separately. The checkout process on iPad is odd, as it forces you to have 4 options of TIPS suggestions. 3 is my prefer max. No hardware for barcode scanning as it takes a SKU/UPC. my staff rings up wrong items all the time. NO variants for products (sizes, color, etc.) the whole BOOKING FEE for clients that prepay is odd. I am still not sure if the fee covers the card fees I would pay or if Squire is double dipping. Wish there was an online store for curbside pickup (or shipping) for products. $250 fee for your personal app and not impressed. $150 for just a virtual waiting list. $100 just for the basic app.

Reasons for Choosing Squire

clean interface

April 2020

Samuel from PRIVADO GROOMING

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

I can’t survive without it...

Overall, I couldn’t be more satisfied... I have worked with several different scheduling platforms but SQUĪRE blows all of them out the water. It’s more than just a scheduling app, it’s complete management software. Fro POS to mass communication, from merchant transactions to customer care, from presentation to efficiency... SQUĪRE makes me look 20x better.

Pros

The user friendly easy to understand analytics. The software makes it easy for me to track my day to day operations as a whole but more importantly, from barber to barber. Also, at the week end, it allows me to see my earnings collectively on one screen to see what days were more productive than others.

Cons

I can’t honestly say there’s anything I don’t like about it but rather, there are some things I think should be added to the software.

March 2020

Thomas from Leche, LLC

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Eye Opener

Being able to raise prices has been a huge help. Not only to my clients but as well as my employees by being able to track their progress.

Pros

Squire helped me realize how much money was coming in per chair and which employee had the most clients coming back. I never knew how important that information was until it was shown to me. Such an game changer for my business.

Cons

I’d love to have the option to collect the payment of an appointment the day they booked their appointment.

Reasons for Choosing Squire

Like I said prior, being able to speak to someone one on one and having an account manager. They even did an on-boarding process beforehand.