Vagaro vs When I Work

Vagaro has 2495 reviews and a rating of 4.72 / 5 vs When I Work which has 858 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Vagaro

When I Work

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.72 / 5 (2,495)

4.48 / 5 (858)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

April 1, 2021

March 8, 2021

Pros/Cons

Pros
I love how easy this app is.. My clients LOVE the reminders and I LOVE I don't have to send them! Through COVID this company has been amazing!!!
Very easy to use. Lots of features. Great price

Cons
It is very customizable, but it would be nice if they offered packages for added features instead of paying a la carte.
The updates sometimes will not allow you to sign in during a particular timeframe, but other than that- We are super happy with it!

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Pros
Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends.
Easy of scheduling. I really like the intuitiveness of the product. The support is very responsive as well.

Cons
The group chat feature looked nice, but the notification capability isn't as fast and efficient as a texting group chat like GroupMe.
Administration can be a little clunky due to "action area" issues in their code, but overall a good tool.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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