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Web browser (OS agnostic)About Versum
Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets.
Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, appointment history, appointment reminders and automatic thank you messages.
The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering empl...
157 Reviews of Versum
Average User Ratings
Overall
4.96 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
October 2018
Anna from Massage Studio "Jasmine"
Verified Reviewer
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Very Helpful System in my business .
Pros
I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.
Cons
In my opinion, the cost of sending text messages should be included in the subscription.
May 2020
Nikola from Diiamonds
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Amazing company and software
Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!
Pros
I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !
Cons
I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!
Reasons for Switching to Versum
I didn’t actually use these guys for long but I chose this company and started to move from just a normal calendar as I needed to have my client base online not just paper. Tbh I wasn’t 100% happy with saloniq the software is outdated and looks like it was made 50 years ago but it was the best I could find at the time! and I didn’t like the customer service and the way they went about everything, I looked on their site and the monthly pay was £50, then after I started typing in all my clients (took me around 3 days to get to C) then the guy decides to tell me at the last minute before my trial ends that the UK prices are different... they were £106 that’s not even a little bit more thats A LOT more, with verum it’s cheaper and I get loads of amazing add ons, I think saloniq’s price is well overpriced where as verum is affordable. He told me they have a website for uk prices but the logo was different so I didn’t think it was the same company
December 2020
Kristine from Old Riga SPA
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Good choise for beauty salons
Time saving is very important for us. While clients do booking online, we can work with apointments, and sometimes we dont need administrator.
Pros
Its easy to folow the schedule, and folow all information what's important for service improve.
Cons
Would be good, that we could integrate platform in our web page, that our clients dont need to go to other platform. Would be easier tracking.
Reasons for Choosing Versum
We still looking for some alternatives. There is diferent reasons - we are small salon so price feels bit higt, and also integration in web page would be great.
Reasons for Switching to Versum
There was problems with resoursies, and overbooking at same time.
June 2020
Sarah from Talkingheadscardiff
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Versum review
Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.
Pros
We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.
Cons
I am not keen that you can't carry over your text message allowance if you don't use them all in one month
Reasons for Choosing Versum
It was middle of the range price point and had all the features we wanted.
November 2020
Agnieszka from AK Beauty Studio
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Brilliant application
Pros
Very clear and easy to use. Everything what you need to run a business.
Cons
That there was a lack of features on the mobile app
Reasons for Choosing Versum
Better price and clients don’t need to download apps
