Showing 1-20 of 75 products
AppointmentPlus is a cloud-based scheduling tool suitable for businesses of all sizes and industries. It offers configurable appointment setting tools, embeddable features for websites and calendar management. Users can create and... Read more
ServiceTitan for HVAC, plumbing and electrical home service businesses is a cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion tracking... Read more
Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and... Read more
Robin Powered is a cloud-based scheduling solution that caters to businesses across various industries such as real estate, consumer electronics, marketing, advertising, finance, information technology and more. Key features include... Read more
Deputy is a cloud-based human resource management (HRM) solution that caters to businesses of all sizes across various industry verticals and provides them employee management and scheduling functionalities. Deputy's rostering application... Read more
mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read more
Wrike is a cloud-based scheduling platform for teams of 20+ and is suitable for both large enterprises and SMBs. It comes with Gantt charts, calendars, a workload view for resource management, custom dashboards and real-time updates.... Read more
Campus Calibrate is a cloud-based scheduling solution designed for educational institutions such as universities and colleges. Features include automated scheduling, recurring appointments, room booking management, a client database,... Read more
RIVS is a cloud-based video interviewing solution that helps businesses across various industry verticals to manage their interviewing needs whether conducted via video, phone or in-person. Hiring managers can send questions in text,... Read more
MINDBODY is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage... Read more
Resource Guru is a cloud-based resource scheduling application is suitable for organizations of all sizes. Resource Guru enables booking and rescheduling through the calendar feature and a drag-and-drop scheduling tool. The Availability... Read more
7shifts is an online employee scheduling software system designed for shift workers operating in the restaurant industry. The solution allows employees to check their upcoming shifts, scheduled availability and time-off requests from... Read more
Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industries that include cleaning services, construction, electrical and HVAC. Synchroteam features... Read more
vCita LiveSite is a scheduling solution designed for small businesses that offers interaction tracking, lead routing, lead management and mobile customer relationship management (CRM) within a suite. vCita LiveSite combines different... Read more
10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings. Clients... Read more
Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be tailored... Read more
IFS is a hybrid field service management solution that provides businesses in different service industries, functionalities for mobile field service, service contract management, spare parts management and warranty management that... Read more
UpKeep is a maintenance scheduling and asset management solution designed to help small to midsize companies across various industry verticals. The software allows users to create and schedule work orders on repeat in a calendar or... Read more
Harvest is a cloud-based time tracking tool designed for businesses of all sizes. The solution provides invoicing and timesheet features for small businesses and freelancers. Key features include time and expense management, team management,... Read more
When I Work is a cloud-based employee scheduling solution that helps organizations track time and attendance, create and edit employee schedules, add new jobs to the calendar, review timesheets and fill shifts. When I Work lets users... Read more
Henry Kissinger once famously remarked, “There cannot be a crisis today, my schedule is already full.” Things might have been different, however, if he'd had access to scheduling software.
Organizations have traditionally used paper or spreadsheets to manage their schedules. But as companies grow, it becomes essential for them to use more effective means to manage and utilize time and resources.
That’s where scheduling software can help: Scheduling tools enable business owners to automate the process of scheduling in compliance with the company’s rules and standards.
This guide can help potential buyers find the best solution for their needs. Here’s what we’ll cover:
Scheduling software helps individuals and businesses across all industries operate more efficiently by enabling them to manage and track their own and employees' time create and maintain employee schedules, assign workers to shifts or jobs and track everything in real time.
These applications also help with:
Most scheduling software solutions come with some or all of the following capabilities or applications:
|Workforce/shift scheduling||Allows business owners to manage employee work hours by tracking their calendars in real time. It allows managers to perform skills-based job allocation for employees across multiple locations and enables employees to volunteer for open shifts or swap their shifts with coworkers.|
|Real-time automated scheduling||The software can instantly confirm or deny an allocation when a new booking request is made, based on availability. It can also manage a waiting list of allocations that can be substituted if an existing booking is cancelled or rescheduled.|
|Calendar management||Users can create appointments or meetings on their calendars and share them with participants at multiple locations. This feature may also include synchronization with third-party calendar management applications used by the participants (e.g., iCal or Google Calendar).|
|Automatic reminders||Allows users to send reminders to employees or customers about upcoming appointments via email notifications or SMS text messaging.|
|Resource scheduling||Apart from scheduling the right person to the right job, the software enables customers to schedule meeting rooms. It also enables equipment scheduling.|
|Time-clock management||Allows business owners to effectively manage employee work hours by tracking their check-ins or check-outs. The software helps to manage employee attendance and keep track of their paid time off (PTO) days. Some solutions also allow integration with third-party payroll processing or HR software.|
|Field service management||Enables managers to track and manage the activities of their field service employees and resources, such as managing dispatch schedules, optimizing vehicle routes, initiating service orders and mapping service orders to the nearest available worker.|
Businesses can realize multiple benefits as a result of adopting scheduling software, including:
Improved staff efficiency. Service professionals often find it challenging to manage customer work orders during peak hours. Without the right software in place, they can risk double-booking service orders. Scheduling software enables easy scheduling, single-touch rescheduling and the ability to confirm service orders with customers.
Centralized information. Organizations where the workforce is spread across multiple locations often have problems with communicating job schedules to employees. Scheduling software centralizes data at a single location and updates it in real-time so everyone can view accurate information, and can send automated alerts in case of schedule overlap.
Increased accountability and visibility. Scheduling software helps promote transparency by automatically generating optimized schedules. The software also promotes accountability by letting employees select their own shifts, when possible.
Choosing the right appointment scheduling software depends on the size of the business. Consider the following buyer types:
Small and midsize businesses. These businesses typically operate as establishments with up to 70-80 employees and focus on specific operational areas. Such companies might consider a "best-of-breed" system that specializes in a particular area as per their business need.
For example, a small salon or a dental clinic that primarily manages appointments should look for a solution that offers online booking, automated scheduling and calendar management. Similarly, a midsize organization that engages in manufacturing should buy a solution that offers shift management, resource scheduling and time-clock management.
Large enterprises. Big companies typically operate in multiple operational areas with employees based at different locations. For such businesses, schedule automation is key. These businesses may want to consider a solution that is a modular suite, allowing them to pick and choose modules according to business requirements.
For example, a