About Branch Messenger

Branch Messenger is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch Messenger provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes, and can submit time off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced locat...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

644 Reviews of Branch Messenger

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(417)

417

4 stars

(196)

196

3 stars

(28)

28

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 644 results

December 2018

Opeyemi from Blessed Academy, okuokoko

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2018

branch messenger review

Pros

The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Cons

Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

January 2020

Derrick from Walmart

Company Size: 10,000+ employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Branch

Great overall experience so far so good

Pros

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

November 2019

Faith from Restaurant

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

November 2019

Very Helpful!

My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up. There were fewer excuses and more punctuality/communication.

Pros

This was really handy at work when communicating to our staff or showing them their schedule. Made things much easier on the management.

Cons

Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

September 2017

Amy from Dairy Queen Of West Union

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

Overall I really like this app

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros

I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons

I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

December 2019

Danny from Contractor House Painting

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2019

A Branch that is Stronger than others

I really like the fact that I can communicate with my team without having to remember phone numbers for everyone. I didnt know that branch also allowed some team members to be able to get an advance on their paycheck. That's awesome.

Pros

I really like that I can post the schedule to my team members so everyone isn't cramming my office to see their schedule

Cons

The ability to talk to a live customer service agent