Branch Messenger Software


 

Branch Messenger is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch Messenger provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes, and can submit time off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced location tracking, time clock corrections and paycheck advances. Branch Messenger integrates with the various third-party applications such as Zapier, Box, Salesforce and SAP.

Pricing is per user per month. Support is provided via phone and email.

 

Branch Messenger - Dashboard
 
  • Branch Messenger - Dashboard
    Dashboard
  • Branch Messenger - Mobile view
    Mobile view
  • Branch Messenger - Schedule filter
    Schedule filter
  • Branch Messenger - Activity feed
    Activity feed
Supported Operating System(s):
Web browser (OS agnostic)

577 Reviews of Branch Messenger

 

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Software Advice Reviews (2)
More Reviews (575)

Showing 1-2 of 2

Bob from NBD
Specialty: Maintenance
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

easy peasy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

easy for almost anyone to use, easy to set notifications, easy to swap schedules, love that I can see my schedule from my phone

Cons

no issues other than I have to upload a picture of my schedule for it to function, but all the other modules are great

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very Good Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Posting is very easy for everybody, very steamlined and easy to use. Going back to review is a button away.

Cons

Some limitation to the content being posted, and few bugs, but being fixed really quick. Overall, it is great.

Review Source
 
 
 
Showing 1-20 of 575

brittany from border foods
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

my experience with the branch app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i love this app it has benefited me so much by helping me get hours covered and picking up shifts

Pros

i like that i can use it to communicate with my co workers. i really like having my schedule up amd being able to see what shifts need to be covered. i would really recommed this app.

Cons

i don't think there is anything i don't like i love this app its like Facebook for work

Review Source: Capterra
 


October 2018

October 2018

Easy peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We all really enjoy it.

Pros

Everyone can have access to their schedule. You can see others profiles.

Cons

I would like to see the schedule change when someone swaps a shift.

Review Source: Capterra
 

Kelli from Lakeland Stadium Pizza & Italian Grill
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

branch messenger is great!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the reminders of when I'm supposed to be working, the ability to message co-workers without having to give out my phone number and the fact that it notifies me when my schedule is posted

Cons

I don't love the social media-type part. mostly because my boss shares really lame memes I don't care about

Review Source: Capterra
 

Tiffany from Noodles & Company
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Branch is useful

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like Branch because it’s pretty simple to use the messenger and communicate with coworkers. I like how there is a common page where coworkers can post things so everyone can see. I like how the schedule works and how you can put it your pay rate and it will automatically tell you how much money you’ll make when you work those hours. Overall solid app!

Cons

I feel like it could be a little more modern. It’s a great app, but it has its little quirks. Sometimes it’ll double my shifts (when my manager posts a weekly schedule, it posts my shifts twice) which is a little annoying.

Review Source: Capterra
 

Mykenzie from McDonald’s
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Branch

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Great!

Pros

Easy to upload schedules and other information needed for employees

Cons

Hard to get people connected with the link because it just takes them to the App Store and tells them to download/open

Review Source: Capterra
 


October 2018

October 2018

Doesn't always load

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ability to see my work schedule and interact with my team.

Cons

It doesn't always load, sometimes you have to exit the app then reload.

Review Source: Capterra
 

breasia from Dunkin Donuts
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the best app for anyone who works no matter the career or job it is very reliable and convenient

Pros

It lets you know your daily shift and also your weekly earnings

Cons

I don’t have any negative reviews about the app

Review Source: Capterra
 

Chelle from Starbucks
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Branch review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Branch has helped me in knowing when I work next and being able to easily switch shifts.

Pros

This app is very convenient, and I would recommend it to anyone at my workplace for the ease of access to shift switching and viewing the schedules.

Cons

I don’t like the idea of a third party having my direct deposit information, and I do not use that feature.

Review Source: Capterra
 

Faith from McDonalds
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Gets the Job Done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The goal is to inform different people on the same team at work of new schedules, upcoming activities, and give them access to switching shifts if need be. This product helps execute these needs very well. It gives notifications hours before your shift starts just to make sure you're ready and aware.

Cons

It takes a while to upload photos. Sometimes it fails to upload them at all and you have to try a few times before it works. I also found it difficult to find my particular store on the app when registering. Changes should be made to make it simpler.

Review Source: Capterra
 

Chakara from Comcast
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Good Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is very helpful

Pros

I love that the software updates me of my shift prior to my shift starting.

Cons

I really dont have a problem with this program.

Review Source: Capterra
 

Whitney from McDonalds
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, has all the info, links shifts to calendar

Cons

I receive a lot of unwanted emails, I’m still figuring out how to stop them

Review Source: Capterra
 

Amanda from Pet Supermarket
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A first for me!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have never used an app for work. I like that my schedule is right there on my phone when I need it, and I can put in for time off right there too. No papers needed and my manager can see it all easily.

Pros

My work schedule at my fingertips! Calendar and profile options.

Cons

I have no issues with this app so far!

Review Source: Capterra
 

Brandon from ALDI USA
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Best scheduling app I’ve used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to post a picture on the schedule and branch will post it on calendar for you.

Cons

I have yet to find any cons with the app.

Review Source: Capterra
 

Nate from Arby’s
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been good. As a manager, it’s easy to talk to my crew, look at the schedule, and generally know what’s going on.

Pros

Touch ID entry option and the schedule alert notification. It’s very helpful.

Cons

How it calculates your earnings. It just seems a little off. I don’t often, but maybe I’ll give it a try.

Review Source: Capterra
 

Lakai from Once Upon a Child
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Lakai's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits are that the staff can have the schedule sent straight to their phones and keep track of who's working that way. Also shift coverage has become a lot easier.

Pros

I like that I am able to post my shift if I am not able to make it into work for some reason.

Cons

As of now I dont have any complaints for Branch Messenger.

Review Source: Capterra
 

Lucy from Bravissimo
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use, made keeping up with my shifts and colleagues very easy

Cons

No cons, would be a nice improvement if we could clock in/out using the app

Review Source: Capterra
 


September 2018

September 2018

Very easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros


Keeps me on top of my schedule. The reminders keep me on top of the two jobs that I have. Keeps me from going to the wrong job when it send me my reminder of my shift coming up

Cons

Not everybody in my company uses it so it’s not a con for the software it’s just to ease if everybody would use it I would really have any cons

Review Source: Capterra
 

Ashlee from Huntington
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Good app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps us keep in contact to know each other schedules

Pros

Easy to use and helpful to organize branch colleague schedules

Cons

Nothing. This app is very helpful and can be used many ways

Review Source: Capterra
 

Brittany from The Children’s Place
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Branch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can keep with your work schedule and how many hours you work through the week.

Cons

When it adds up your pay. Sometimes it do not be accurate.

Review Source: Capterra
 


September 2018

September 2018

Its a great app

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I can now easily connect with my coworkers

Pros

The schedule is now easily posted and easily accessed

Cons

The calculator for your money is not all too great

Review Source: Capterra
 
 
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