About TeamLive


TeamLive is a cloud-based scheduling and team management platform that serves hospitality businesses of small, medium and large businesses. With the platform, users can control labor costs, communicate with employees and manage schedules across locations and devices.

TeamLive allows users to create schedules based on templates. Users can view these templates on Android and iOS devices by using mobile app. Schedules can be created using drag-and-drop feature, then sorted by day, week, employee, team or position.

Users can view labor costs in real time with TeamLive’s labor cost calculator. The platform also helps users limit employee hours and alerts users of potential scheduling conflicts. With TeamLive’s communication module, users can share updates and news across the organization in a social newsfeed style interface. Other features include onboarding documents, payroll integration and labor cost control.

TeamLive can be purchased on a per user per month subscription basis. Support is provided through an online forum and email.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

26 Reviews of TeamLive

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(9)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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January 2017

Joshua from N/A

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2017

Overall a good resource- some kinks

This site gives a good amount of opportunities to go on various kinds of interviews (whether on phone or in person). However, this site does not give good accountability with lazy/unprofessional employers or employers who are not successful with handling information and time. I have found myself trying to find an interview meeting location on three occasions where the site was difficult to find or not a real place. In one instance, the only information that was given was an address and in fact I was meeting with someone at a coffee shop- which is fine, but how I am suppose to know this if I am not told interview instructions by my possible future employer? Sure, this is a good way to weed out the bad from the good, but if I am expected to show up and be professional at an interview, so should the employer. Harri needs to iron out these kinks from the employer side. The algorithms seem to be pretty good based on current professional titles and experience, but I do not think my previous experience has typically been considered in possible positions that are being presented to me more so than other job sites or recruiters. I do appreciate the freshness of the site and the ability to really present a professional and fun profile. I would say, it is more confusing to get job information and postings on the desktop site over the application. But it's hard to get any contact information to reach out to employers over the app. The site sends out several emails weekly and does a great job updating the job seeker on information they are given. Overall, this site is a good resource in your job hunt in tandem with other places to search. After some kinks get worked out, I think this will be the top place to go for employers and future employees.

Pros

The ability to swipe for jobs on the application. Fresh interface.

Cons

Sometimes the algorithms are not always successful.

April 2019

Kumar from REG

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

April 2019

Harri Workforce OS is a Decent Option

Overall it's a decent tool, but there are lots of other similar options available. This is, however, very specific to restaurant needs.

Pros

Harri offers an excellent applicant tracking system that allows you to source, select, interview, and hire candidates all in a relatively streamlined piece of software. Many hospitality or restaurant-specific candidates use Harri, so it is a natural fit to do all ATS activities within the platform. As with any software tailored to your specific organization, lots of back and forth customization is required.

Cons

Harri's software is not as intuitive as the support team makes it out to be. It may seem simple when they are explaining its capabilities, but when it comes time to launch and take it live and teach the internal teams how to use the tool, the software is far less intuitive. This may be a particular challenge with hospitality employees in general.

January 2017

Dan from YO! Sushi

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

When YO! met Harri!

Harri has really revolutionised and given Talent resourcing a real shot in the arm here at YO! We have put the attraction of the best talent right at the top of our agenda for 2017 and at the heart of this comes Harri and it's ground breaking, innovative Talent platform. Here at YO! we have worked very closely with Harri to make the platform as bespoke as possible and have engaged all our Management teams behind the roll out to maximise the capability. We are seeing significant movements in candidate experience, management efficiency and the ability to embed a system which makes my life in recruitment all that much simpler. Allowing my efforts to be focused elsewhere away from inboxes over flowing with CV's and Applications. The support from Harri has been top drawer and they have attended our annual conference, personally rolled out the platform to our regions and are always ready on the phone to answer any queries or questions at all. I'm really excited to see how 2017 develops with Harri as I feel we are still just scratching the surface here with the capabilities......

Pros

Ease of use and simplicity.
The scalability of the product and the ease in which innovation can be made.

Cons

It would be handy if it worked on interne explorer but it's still early days!

January 2017

Mary from Legends Hospitality

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

January 2017

Hospitality

The site is great to use to find a job but they want you to have so many experiences for the job when I think some of the jobs they should be able to train you. And that pushes me out of the jobs I can apply for.

Pros

It is easy to use

Cons

Nothing.

January 2017

Jeffrey from Fioro

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Harri, outstanding HR tool.

I've tried every tool and platform out there and Harri is by far the best for hiring people in the hospitality industry. Their network is huge and you're able to search candidates by skill set and flag the ones you like, which makes finding people a breeze. They have awesome features, like Job Distributor, which helps you get your open positions in front of millions of job seekers with the click of the button. Their mobile app makes it super easy to do everything on-the-go, like screening candidates and scheduling interviews, which is key for a busy manager. I love that I'm able to communicate directly with candidates in the app to schedule their interviews, and view all their documents. When we're ready to officially hire and onboard a candidate, we can do so digitally, which saves me (and our news hires) a ton of time on paperwork. I used to dread doing payroll but Harri is integrated with our payroll and it's so easy. I'll never use anything else.

April 2018

Jessica from Montclair Bread Company

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Nice website for to find retail and kitchen staff.

Pros

Nice to have a website specifically made for the hospitality industry. Great to be able to see people's availability.

Cons

Not always clear if people are actively looking or if they just haven't taken down their profile.

August 2016

Megan from Beer Table

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Beer Table To Go

So far, I've been very impressed. Lisa has been an amazing resource and has answered and resolved all of our issues within a day or two if not an hour or two. I'm confident that once all of the early issues and bugs are ironed out that my review will be 5 stars all around.

Pros

Enterprise mode and hours tracking

Cons

Lack of iPhone/Android app for quick check of schedule

January 2017

Kayla from Uptime Energy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2017

Easy to use

Simple and easy to apply for multiple jobs with the click of a button. Wish more companies were involved!

Pros

Fluid

Cons

Not enough jobs posted

January 2019

Kelcie from Snooze an A.M. Eatery

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Harri

Pros

I love that we were able to customize our questions and that we have a dashboard to see where our applicants are at. We have multiple restaurants and being able to see who was hired, who wasn't picked for jobs, and other applications is so helpful for managing our managers. Especially for new restaurant openings.

Cons

So far we have only enjoyed this product and don't have any cons that we'd like to contribute at this time.

January 2017

James from CMR, Inc

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2017

References

References should not be automatically contacted when an application is submitted. The established professional relationships should be respected. They should only be contacted after a prospective employer has shown interest in my application for employment. I rely less on harri for prospective employers because of this flaw.

January 2017

Danya from Organization?

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Lifeline to employment

Thanks to you I've been able to apply to new opportunities every day and have been to more interviews. You were instrumental on finding my last job and have faith that you'll help me once again.

Pros

Easy to navigate

Cons

There's really nothing to complain about

January 2017

Jessica from J CARES

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Harri is the best

I just love how it's all personal. From your resume to the questions asked for an open position. Love the ones that ask, what's your favorite color? Or How do you define great service? Harri is super easy to use & professional enough for every individual looking for work. Love this company!

January 2017

jules from n/a

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

4.0

January 2017

Like Harri

Need to be able to add multiple resumes for more jobs. I like the frequency of the weekly emails. I also like the user friendly interface. The best hospitality search site.

Pros

user friendly

Cons

need to be able to have more resumes on site, not just one.

January 2017

Mutinta from Self employed.

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

Great experience

It's been great. Had lots of responses, though only problem is they don't deal with international applications which is where I fall short as I'm not based in the US

Pros

Easy and efficient

Cons

Only caters for locals.

January 2017

Juan from Harri

Review Source: Capterra


Ease-of-use