About Appian by TMW Systems

Appian is a cloud-based routing and scheduling solution that helps commercial carriers, private and dedicated fleets, energy service and delivery providers to manage transportation delivery, planning and execution. Appian is suitable for industries including direct store delivery (DSD), manufacturing and retail delivery, lab services, building supply distribution and fleet operations.

Appian can be used with tools such as Appian direct route, SchedulePro, ResourcePro and TerritoryPro to address planning problems, freight network analysis and modeling.

The Appian direct route is a mile optimization solution that helps companies to manage their transportation cost, field operations. It also helps in planning delivery patterns as per the user demand by d...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic)

30 Reviews of Appian by TMW Systems

Average User Ratings

Overall

3.80 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(10)

10

3 stars

(3)

3

2 stars

(4)

4

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

March 2018

Joe from Luckey Tanklines LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great system with lots of info

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

December 2018

Matthew from NEVCAL trucking

Verified Reviewer

Company Size: 51-200 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2018

Truckmate Dispatch

Pros

I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers. During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team.

Cons

No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018.

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

October 2018

Basic TMS System

Basic TMS system, but crashes so often and has limited technology. Our company is getting rid of TMW soon and getting a new TMS system.

Pros

Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance.

Cons

Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History.

March 2020

Ryan from First Fleet Inc

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Essential for life

As a transportation specialist and Fleet Manager, TMW Systems is my lifeline. I would not have a job without it.

Pros

Easy user interface, straight forward, no bugs or glitches, TMW does everything I need it to to complete my work.

Cons

There is not anything that I would recommend to improve. TMW Systems has been a reliable software program for the 3+ years that I have used it.

September 2019

AMY from Adcock Northeast Auto Transport

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

TMW is great software for all your transportation needs!

Dispatch. Dispatching of drivers with safety issues.

Pros

Easy to use. Easy to navigate. Very little issues. Makes tracking safety related issues very easy as well!

Cons

It's a good system. I used it with my previous company for 2 years and still recommend it to others in the industry.