About CartonCloud

CartonCloud is a cloud-based warehouse management system (WMS) and transportation management solution (TMS) designed for businesses in industries such as logistics, refrigerated transport, e-commerce and more. Key features include delivery management, user history tracking, a client dashboard and document management.

CartonCloud features automated invoices, rate cards, stock movement reports, barcode scanner support, customizable measurement options, batch control and more. The solution also offers pallet management, driver and vehicle tracking, signature overlays, banking sheets and cross-docking.

Additionally, CartonCloud features multiple invoicing tools and supports integration with accounting systems such as Xero and...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of CartonCloud

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

October 2019

Joseph from Challenge packaging & Warehousing

Company Size: 2-10 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Great system!

I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy.

Pros

The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly.

Cons

If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient.

September 2018

Ben from DHL eCommerce

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

A well thought-out platform

I really like CartonCloud as a platform. I would certainly recommend it for the majority of use-cases that I can think of.

Pros

The Warehouse functionality is so easy to use. Master data is quick and easy to setup, and to update. Being able to provide user permissions to upload data, e.g. PO and SO, is a major benefit in our 3PL warehouse. The system layout is easy to navigate, uncluttered and has all the functions we need, such as FIFO, FEFO, batch/lot control, ability to integrate RF scanning devices etc.

Cons

There is no pre-built integration either upstream or downstream. In the e-commerce space that we work in, having upstream integration to e-commerce platforms such as Shopify, Magento, Neto, Amazon, eBay, Netsuite etc. would be a huge help to get orders into the system. To ship orders, we use external carriers rather than a native fleet, so integration to major carriers like AusPost, StarTrack, DHL etc. that would allow us to manifest with those carriers and print labels within the WMS would be a time and cost saver for us. Setting up the our billing rules was fairly complex, and not particularly intuitive.

March 2021

Sue from Adelaide Warehousing and Logistics

Company Size: 2-10 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

CC

Automation of order processing has been the biggest thing for our business, we previously employed 4 staff members to process all the paperwork and billing. Now we have 1.

Pros

Relatively easy to use and has saved us time and money with automation of Sales orders into the system.

Cons

Accounting integration with Reckon online hosted , it does not integrate automatically.

Reasons for Switching to CartonCloud

automation

February 2021

Tanya from ChillFreeze Logistics

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

User friendly & Powerful

Has been a great experience working with CartonCloud and we recommend them highly.

Pros

Despite offering a very wide breadth of capabilities, CartonCloud remains easy to use which is not always common with software like this. The team at CC are experienced in not just technology, but also the industry which means they can understand requirements and day to day operations. Service from the team is always great and fast.

Cons

We have a few items on our wish list, but we know CC are constantly evolving their technology and investing heavily in development.

March 2020

Tracie from Freight Management Services

Company Size: 11-50 employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great System, User Friendly, [SENSITIVE CONTENT HIDDEN] and Staff fantastic to work with.

I want to say that [SENSITIVE CONTENT HIDDEN] was our support person with getting us up and running live. He was (and still is) the most valuable asset to us through this initial setup with Carton Cloud. All staff we have encountered at CC have been courteous and helpful...It also goes a long way when the [SENSITIVE CONTENT HIDDEN] steps in to go above and beyond with I.T hurdles we have sometimes had to jump. This doesn't go un-noticed and we are very grateful to be involved with a fantastic team.

Pros

Ease of use. Transparency to our customers is Vital and this program allows them to see what we are doing with their orders live. We were provided with an A+ support person to walk us through how the system works and available to instantly help us in any urgent situation. Very highly skilled staff with fantastic work ethic and supporting us the entire journey. Orders are quick and easy to process with Carton Cloud. Stock reports provided at the click of a button and also accessed directly by our clients at any time of the day (even at midnight if that's their working schedule). We unload and process containers within 30minutes sometimes due to the ease of this program.

Cons

Some features that our clients have asked for are not available, although may be in the future.