DispatchTrack Delivery Logistics Manager Software
DispatchTrack Delivery Logistics Manager is a cloud-based delivery management solution that provides business across various industry verticals routing, tracking and workflow management functionalities, which help them to manage their business operations. It provides a central point of communication between drivers in the field and office staff helping them collaborate on different activities. DispatchTrack integrates with third-party systems that include Oracle, Microsoft SQL Server, MySQL, Microsoft Dynamics, NetSuite, Salesforce and more.
DispatchTrack's routing module helps organizations to manage and select routes for deliveries. The GPS tracking and dashboard deliver real-time updates on driver’s location and the status of the job they’re working on.
DispatchTrack offers an iOS and Android mobile applications for drivers that help them to manage various operations and access the solution from the field. Technicians can capture pictures and notes once a job is completed and send them back to the home office.
Support is offered via phone and email.
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Routing console
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
6 Reviews of DispatchTrack Delivery Logistics Manager
john from norris freight service
Specialty: 3rd Party Logistics (3PL)
Employees number: 11-50 employees
November 2018
November 2018
excellent system
Bob and the support staff there are excellent to work with.
Pros
simplifies much of what is done in the office, displays a real time image of what is going on, and the support team are excellent, always helpful, and best of all you don't need to call them often.
Cons
wish there were more tutorials on it, the help menu is clear, but like to be able to refresh on parts that are not used that much
Carrie from Carrie’s Cleaning Service
Specialty: Transportation Equipment
Employees number: 2-10 employees
July 2018
July 2018
Works Well with Minimal Issues
Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software.
Pros
Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software.
Cons
Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway.
Chris from Bob Mills Furniture
Specialty: Furniture / Home Decor
Employees number: 201-500 employees
February 2018
February 2018
Best decision on software we have made in a long time
Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry.
Pros
Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business.
Cons
Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the.
Ron from Turner Furniture Holding Corp
Specialty: Furniture / Home Decor
Employees number: 201-500 employees
October 2017
October 2017
5 Years using Dispatch Track
This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.
Pros
DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.
Cons
I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.
Bhupendra from Flying green carriers pvt. Ltd.
Specialty: Other Durable Goods
Employees number: 201-500 employees
September 2017
September 2017
software is best for update an organisation data.
everything fine.
it can work with minimum speed of internet and fetch better reports and MIS for good quality of data.
Pros
working step are fully easy to use. mostly like the track and dispatch system. i request you please update it with google maps.
David from PDX Movers llc
Specialty: 3rd Party Logistics (3PL)
March 2016
March 2016
Best dispatching for final mile delivery, does have room for improveme
Likes Best
The ability to route and call customers makes for easy scheduling.
Likes Least
sometimes it hard to a clear picture on when improvements will be made.
Recommendations
Makes sure it fits you scope of services. as a final mile delivery company it is helpful in plotting, calling customers and getting delivery receipts. however the one thing that they are working on correcting now is mass downloading the delivery receipts for our records so we can give to our vendors.
