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Supported Operating System(s):
Windows 7, Mac OS, Windows 8About NOVA by Aurora Software
NOVA by Aurora Software is a cloud-based and on-premise transport management solution for small, midsize and large businesses. It is designed for carriers that specialize in truckload, LTL, intermodal, air freight, warehousing or depot operations. Primary features include accounts payables, accounts receivables, auto ranking, billing, document imaging, sales management, dispatch communication and reporting.
Other features include shipment quoting, color coding shipments, route mapping, customer web tracking and customer invoicing. NOVA has built-in modules for tracking vehicle maintenance and fuel and mileage. Summary reports are matched up with individual requirements by state and the system also provides important information about driver and vehicle perfor...
Main screen
Supported Operating System(s):
Windows 7, Mac OS, Windows 8Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Ease of emailing with NOVA
Pros
Being able to load a large list and schedule emails all at one time
Cons
It was glitchy at times, and it sometimes sent an email that was already sent
October 2019
Tawnia from Supply Chain Services
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2019
Aurora Software
The people have been great to work with. They have guided us along the process of building our customized software needed to operate our business model.
Pros
That it could be customized to fit our industry needs.
Cons
The change over from our old software to the new software was a bit challenging as a user. Also we are not extremely compatible with Quick Books and it currently forces us to re-enter a lot of information.
Reasons for Switching to NOVA by Aurora Software
We needed additional options that we did not have at the time.
November 2019
SUSAN from Phoenix Systems International, Inc.
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
Functionality
3.0
November 2019
Many Transportation Requirements Not Featured
Pros
The professionalism of the support team. Always cordial and a sincere desire to help.
Cons
The software does not alert you when a driver has an upcoming expiration; cdl, medical certificate, annual review. The maintenance section does not have any alerts for upcoming service, annual inspections, tag renewal. Also, the maintenance section has very limited search capabilities. It will not let you search by VIN #'s or by Tag #'s. This is a huge disadvantage.
March 2019
Mary from Farnsworth Logistics, Inc.
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Aurora chosen as replacement to our current system
My overall experience with Aurora Software has been outstanding. Our company has many facets. We are a LTL consolidator with in house warehousing, LTL logistics company, and a TL logistics company with a brokerage division. We looked at many packages before making our changeover and none of the others we reviewed could handle all of our multiple functions. Aurora software has benefited us by giving visibility to our dock operations, as well as our, dispatch and back office functions.
Pros
Features I like most about the software are: Visibility for dispatchers and operations - nothing is hidden or lost Integration between modules - no need for double entry of information Interaction with driver applications - engages drivers and allows simplified updates from driver that are captured immediately into the software, including document images. Customer service and resolution to questions are immediate, personal and thorough
Cons
There is nothing that I currently do not like. The biggest challenge for me in this installation has been wrapping my mind around the simplified structure. Coming from the package we are currently using, I am constantly looking for duplication of data, 'work-arounds' for items that cannot be solved, etc. -- So far nothing has come up that Aurora has not been able to address.
October 2019
LEYISEL from Flc Transport LLC
Company Size: 2-10 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
GREAT AND EASY TO WORK WITH
I use the dispatch system and invoicing for over % years already and absolutely love it.
Pros
What I like the most about this software is the fast response of the team and friendly user guide.
Cons
Nothing to dislike. The whole team is awesome and understanding.
Reasons for Choosing NOVA by Aurora Software
easy and quick access to customer service.
Reasons for Switching to NOVA by Aurora Software
more proffesional