About QuickBooks Desktop Enterprise

QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as construction, nonprofit distribution, manufacturing, and retail. With QB Enterprise solution, any business owner can expand business operations using advanced inventory, reporting, and invoice tools, in addition to premium support from Enterprise's CS and Payroll teams. Quickbooks includes inventory management, inventory tracking, expense tracking, payroll management, invoicing, multi-user management, advanced reporting tools, and more.

QuickBooks Enterprise offers customizable reporting tools that help users analyze data and make informed business decisions. With over 200+ auto-filled templates and 70 industry-specific reports, this Quickbooks...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

18,138 Reviews of QuickBooks Desktop Enterprise

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,721)

10,721

4 stars

(5,925)

5,925

3 stars

(1,083)

1,083

2 stars

(183)

183

1 stars

(143)

143

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18138 results

December 2019

User Profile Picture

Jane from Ryder Author Resources

Verified Reviewer

Company Size: 2-10 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

Worth the price tag

I started out learning QuickBooks on the desktop version for a previous job, and the software has come a long, long way since then. The online version is well organized, easy to use, and in the three years I've been using it I've never run into a single glitch.

Pros

QuickBooks online gives me one place to track everything related to money for my small business: income, expenses, taxes, and payroll. It's easy to set up and use, and I like knowing that even when I'm not paying as much attention to some of the bookkeeping as I should, it's still being tracked for when I have time to get to it.

Cons

It's a little pricey and the help/FAQs aren't always that helpful, but those quibbles are greatly outweighed by how easy and useful it is.

Reasons for Choosing QuickBooks Desktop Enterprise

One of the things that makes QB worth the price tag is that it includes *everything* a small business needs. Rather than having to track income, expenses, taxes, and payroll in separate places, everything is linked and organized in one place.

Reasons for Switching to QuickBooks Desktop Enterprise

At least at the time I made the switch, FreshBooks didn't support expense tracking or tax software integration.

February 2021

User Profile Picture

Andrew from Swarming Technology

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

4.0

February 2021

Great Value for the Price

Overall, my company has been happy with our switch to QuickBooks. We previously used Netsuite for our accounting software, but the subscription fees were outrageous and the features were difficult to manage and execute. QuickBooks offers what we need for a very reasonable price on a user-friendly format. I would definitely recommend this to small businesses who do not need a lot of advanced functionality.

Pros

The QuickBooks software is very affordable with lots of good out-of-box features. AR and AP functions are very easy to use for novice users of the software. There are a lot of templated reports that are very helpful for weekly and monthly accounting tasks (Payroll, Vendor Payments, Sales, etc.). The software also allows you to add on a variety of additional features through plug-ins, which you can access for a nominal monthly fee. For example, the BIll.com integration is excellent for paying your vendors online, eliminating the need for mailing out checks each month.

Cons

The biggest issue with QuickBooks is their customer service department. Whenever we have issues that cannot be resolved by an internal administrator, it takes days and sometimes weeks before an Intuit rep returns our messages. We've been using the software a little over a year and have already been passed around to several different account reps. At one point, their response time was so poor I had to request a different rep. The other thing I find cumbersome with the software is the sales reporting. While the templates are helpful, I often end up with a lot of superfluous information, and the reports are not very malleable, even once exported to Xcel. This is an area I feel could be greatly improved with minimal effort from Intuit.

Reasons for Switching to QuickBooks Desktop Enterprise

Netsuite was much too expensive and we did not use all of the custom functionality.

February 2021

Adrian from Attik Designs Ltd

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Our business depends on Quickbooks

Overall, I am very happy with Quickbooks, we have been a customer since 2014 - it works, it's dependable and the support is there if we need it (thankfully infrequently :) )

Pros

I love how easy it is to use and look up the information I need. It handles all the financial stuff we need to do without requiring a huge amount of expertise. It's also user friendly enough that I can train our staff in how to use it :)

Cons

One thing I notice is that the bank account in the software has never tracked our bank account exactly - so we always manage our bank account separately and use Quick books as a guide. I also find the ledger a little confusing to use, however I think that is more on my own accounting knowledge than any fault of the software

Reasons for Choosing QuickBooks Desktop Enterprise

Seems easier to use and it was recommended by our accountant at the time

Reasons for Switching to QuickBooks Desktop Enterprise

Taz was too slow and we needed an online solution so that the software wasn't located solely on one laptop - as MD, I also wanted to be able to login on the fly and look at our accounts

November 2018

Erik from Norcostco

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Functionality

3.0

November 2018

QuickBooks Enterprise - not really suitable for multi-location businesses

QuickBooks Enterprise at first glance seemed like a good fit for my 5-location business. The feature set is rich, is a widely accepted accounting package and came with a nice support package. The fundamental features of the software are quite impressive and met the core needs of my business with range from retail sales to large projects. To handle the multiple locations, there is a "class" (location) construct that allows you to use a single chart of accounts and use class to designate where things apply. For standard income/expense accounts this works well and I can track sales and expenses easily. Where the implementation fall very short is with asset/liability accounts. For example, if you have 100 widgets in class A and 0 in class B (store A and store B) and you transfer 50 widgets to class B, the count of widgets is done correctly, but the inventory value of the transferred widgets still remains in the first class. It's made a mess of my inventory values and we've had to resort to processing manual GL entries anytime we transfer items from store to store. The same holds true with banking - the class structure is only partially implemented. There are work-arounds, but they're slow and cumbersome. Reporting is another soft spot. There are plenty of pre-made reports that are decent and you can build custom reports. The issue is that custom reports are very unstable and more often than not, you'll find that reports lock up (or frozen as you'll read everywhere). This makes them pretty much worthless unless you enjoy creating a new custom report every time you want to use one. Customer support is very energetic, but it's mainly people who have never used accounting software outside a PowerPoint driven training scenario. The usual answer is to either use Google or look on the Intuit community forums. Fairly disappointing. We've managed to figure most things out, but it's taken far longer than if we had access to people with real-world experience. There are a couple of great YouTube users (Hector) who were very helpful with their videos.

Pros

Simple interface Widely used by the industry 30 user capability Mid-rage price tag on a subscription basis

Cons

The class implementation is only partially implemented and causes great pain when using this to run multiple locations The performance is marginal Required a lot of extra plug-ins to accomplish things Custom reports are reasonably flexible, but are very, very unstable and aren't very usable. Customer support is lackluster with the common answer being, "have you looked on Google?" Credit card processing through Intuit is not competitively priced

February 2021

Tiffany from EZ Spectrum

Company Size: 2-10 employees

Industry: Public Safety

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2021

Advertising versus delivered

Overall, the software is very functional and user friendly. The extra steps that I use outside the software would be nice if they were integrated, but I have been doing them for the last 4 years, so it doesn't affect my routine. I like how quickly I can create an invoice if someone asks and I can fill in the blanks for tracking later without affecting my bottom line.

Pros

This software is very user friendly. Getting to individual accounts is easy and straight forward. The importing of bank records saves me a ton of time doing payroll and reimbursements each month. I can track all of the owner's businesses in one place without paying extra per company added.

Cons

We opted for this version because of the PO tracking. The problem is, the PO's are not created by us. They are created by our customers so we can't actually use that part of the software that we paid for. I can still run reports and track project time and expenses, but I can't track a PO given to us and how much left to be billed. I still have to do that manually. It also doesn't integrate with T-sheets without renaming projects on one platform or the other. One is for my engineers, the other is for our customers tracking. The two do not use the same formatting.

Reasons for Choosing QuickBooks Desktop Enterprise

The owner of the company opted for Enterprise because of the PO tracking ability and being able to track multiple companies in one piece of software instead of paying per company like QB online. However, the tracking is for PO's we create and that is not how our company works. The PO's are given to us by our customers. Pro would have fulfilled our needs in this case.