Great system with lots of info

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Truckmate Dispatch

Pros

I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers. During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team.

Cons

No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018.

Basic TMS System

Basic TMS system, but crashes so often and has limited technology. Our company is getting rid of TMW soon and getting a new TMS system.

Pros

Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance.

Cons

Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History.

Essential for life

As a transportation specialist and Fleet Manager, TMW Systems is my lifeline. I would not have a job without it.

Pros

Easy user interface, straight forward, no bugs or glitches, TMW does everything I need it to to complete my work.

Cons

There is not anything that I would recommend to improve. TMW Systems has been a reliable software program for the 3+ years that I have used it.

Have implemented TMW at two companies since 2000

This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

Pros

Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

Cons

Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.