TMW Enterprise Transportation Software

Pros

I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers.
During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team.

Cons

No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018.

Pros

The versatility of this product is above and beyond its competitors. Best bang for your buck period! From dispatch to back office to EDI, TMW is a one stop shop for all your transportation needs.

Cons

Because the product is so vast and immersive, enhancement requests seem to take a bit longer, but it’s worth it in the end

Pros

It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

Cons

We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

Pros

Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

Cons

Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.

All that I have worked with at TMW have been great.

Pros

The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

Cons

Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

Pros

I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

Cons

You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Pros

It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

Cons

One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

Over all great product, highly recommend.

Pros

The customer support, over the years they have been consistently great. When we need support they are there.

Cons

originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

Pros

Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

Cons

User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

Pros

Easy to use once you have worked with it for a little bit. Can be used for multiple things needed for logistics management.

Cons

Tmw shuts down allot. It takes a little bit for the customer service to get back to you. Needs some major bugs fixed.

Pros

It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

Cons

Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

Pros

Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.
The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.
Speed of development and power of the tool to integrate with other platforms.

Cons

No cons while exploring website but the monotone colors users are used to more pop.
Make it more smooth so it is easy to handle.

I would not recommend this sytem to any carrier as it is not support and not very functional.

Cons

I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

Bottom line with the software is:-
if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it.

if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

Pros

visual.
colorful.
Teach extra high level of patience.

Cons

Slow Motion.
Excessive unnecessary technical errors.
Excessive amount of steps.
Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight.

Pros

Simple.

Cons

Too Simple.

Our company transferred from Paragon to this tool about 2 years ago and it is a nice tool to have. We use this a lot primarily in route optimization solutions design.

Pros

A lot more functionalities than other routing tools
Can deal with complex solutions, including layover routes

Cons

Expensive
Hosted remotely on TMW server, so very slow in motion and frequently crashes
Not user friendly at all.. and a lot of the settings are very confusing or not working properly when complexity level elevates

A 32 bit single threaded application based upon Borland code written in Powerbuilder that needs as much CPU cycles as you can give it just to run at a normal pace. The UI is confusing, boring, and does nothing to lead a dispatcher from one logical point to another. Because they are trying to sell to every tyupe of trucking out there, it performs equally poorly for all, and requires a year of consultants tweaking it for your business- a process I believe they do to generate revenue per hour.

Pros

It ties into the accounting software and imaging software.

Cons

Every other aspect of this is bad. It takes users a year to learn it. If you want your dispatchers to stay on paper give them this. Tech support is slow getting back on issues.

Advice to Others

Get McLeod or anything else.

Likes Best

I don't believe I like anything at all about this program

Likes Least

Having to put the date and time for a function in 4 different places for each function. If each load has only three stops you have to enter times and dates in 12 different times. this adds up to lost revenue having to pay for all that time adds up at the end of the year

Recommendations

This program is very time consuming and aggravating to use. It often rejects commands for reasons that make no sense. Then you have to spend hours digging through every load a piece of equipment has done for the last month and fix a time conflict on a load that's already in billing and you cant alter the load!!! I guarantee people will get angry and quit a job out of sheer frustration. I know I would like to. If the company I work for wasn't as awesome as it is I would put up with this.