Bitrix24 vs TXT180

Bitrix24 has 452 reviews and a rating of 4.02 / 5 vs TXT180 which has 260 reviews and a rating of 4.7 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Bitrix24

TXT180

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.02 / 5 (452)

4.70 / 5 (260)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 9, 2021

April 23, 2020

Pros/Cons

Pros
It's free and indispensable for my daily life. I tried it and became hooked. I made it the software that controls my day. I love the intuitive GUI.
High level of options, great price, good usability.

Cons
It can be complex to manage due to the amount of interactivity - so its main strength can also cause a few problems
The support service is friendly, but its employees are not always able to provide us with proper assistance. Often there are glitches, because of which you have to re-enter the data.

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Pros
Quality product for an awesome price! I would recommended this product to someone who wants a simple, easy to use system.
Lots of features and easy to use. I like the scheduler and drip message functions. They're customer service is excellent.

Cons
I can't say there are any cons. In the first year of using the product, it had it's limitations, but they've updated it and made more of the features user friendly.
The user site is clunky. It looks older , though functionality seems fine. Some setting are a bit burried.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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Bitrix24 vs TXT180