About Texting Base

Texting Base is a cloud-based text marketing solution designed for midsize and large companies. It offers personalized campaigns, group texting, campaign management, local number support and message scheduling functionalities within a suite.

Texting Base features scheduled messaging, which allows users to send campaigns at predefined times. Users can also schedule recurring messages on daily, weekly, monthly and yearly frequency. The product also features personalization, which allows users to send customized SMS campaigns using customer data such as name, account number, address, phone and prices.

Texting Base also features smart groups, which allows users to add tags to contact lists based on their attributes. The solution also features a recommenda...


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Supported Operating System(s):

Web browser (OS agnostic)

32 Reviews of Texting Base

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

June 2017

Robert from Coldwell Banker Apex Realty- Plano

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

I have been using it to stay in touch with my SOI for my Real Estate business

Pros

I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys. Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project. I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.

Cons

The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

September 2020

Steve from Crossroads

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent patient interface

Easy to implement and maintain

Pros

Increases patient retention and compliance Increases sales Better patient outcomes

Cons

We just turned over our IT staff so the implementation was a little shaky

August 2020

Charity from LifeWay Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Decent Product

Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs.

Pros

We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups.

Cons

It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses.

January 2020

Jessica from Dawson Grey Real Estate

Company Size: 11-50 employees

Industry: Real Estate

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

January 2020

Texting Base for Real Estate

Overall this software has helped my grow my business and simplified marketing.

Pros

This software is a great tool for automaticity texting your clients. It is great marketing and personalized getting a better chance of a response.

Cons

This software works as intended and I didn't find anything negative to make note of. Works great and I highly recommend.

September 2017

Chancey from Ref-Chem, LP

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Made communication with employees after an emergency simple & affordable

Pros

Texting Base helped me keep in contact with almost 200 employees in the Houston area after Hurricane Harvey. It has a user-friendly website, and I was really impressed with the customer service. One of the co-founders even called me a couple days later to check on my employees after the storm. I would recommend Texting Base to anyone looking for an easy and cost effective way to communicate with any sized group. I needed this service specifically for an emergency situation but look forward to using it for many other types of messaging within my organization. I started with the free trial, but will gladly continue using Texting Base going forward.