TeamSnap vs Upper Hand

TeamSnap has 119 reviews and a rating of 4.34 / 5 vs Upper Hand which has 77 reviews and a rating of 4.09 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

TeamSnap

Upper Hand

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (119)

4.09 / 5 (77)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

3.5 / 5

Last Review Written

January 21, 2021

November 20, 2020

Pros/Cons

Pros
It's easy to use and easy to read and doesn't have alot of bells and whistles
This software is extremely user friendly, helps manage and coordinate with my players and parents all in one app.

Cons
It could be a little more user friendly in certain areas. When having to add some events manually, it would take me a very, very long time to get all of my information in.
I can't think of anything. I love TeamSnap! Everything works smoothly with my iPhone but Other phones seems to have troubles with photo features

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Pros
It was very Easy to use. Within minutes I felt comfortable.
Overall a very good product reasonably priced and very good customer service

Cons
There are some features that could be updated to better fit our company, which I have been able to discuss with the customer service team. Some of the reporting could be enhanced.
It can be a little bit cumbersome for the first time user but once the customers become accustomed to the software and the app, then the problem goes away.

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Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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