TeamSnap vs Upper Hand

TeamSnap has 119 reviews and a rating of 4.34 / 5 vs Upper Hand which has 77 reviews and a rating of 4.09 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (119)

4.09 / 5 (77)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

3.5 / 5

Last Review Written

January 21, 2021

November 20, 2020

Pros/Cons

  • Pros

  • It's easy to use and easy to read and doesn't have alot of bells and whistles

  • This software is extremely user friendly, helps manage and coordinate with my players and parents all in one app.

  • Cons

  • It could be a little more user friendly in certain areas. When having to add some events manually, it would take me a very, very long time to get all of my information in.

  • I can't think of anything. I love TeamSnap! Everything works smoothly with my iPhone but Other phones seems to have troubles with photo features

  • Pros

  • It was very Easy to use. Within minutes I felt comfortable.

  • Overall a very good product reasonably priced and very good customer service

  • Cons

  • There are some features that could be updated to better fit our company, which I have been able to discuss with the customer service team. Some of the reporting could be enhanced.

  • It can be a little bit cumbersome for the first time user but once the customers become accustomed to the software and the app, then the problem goes away.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos