Ratings & Reviews

Overall Rating

4.43 / 5 (138)

4.59 / 5 (299)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

May 14, 2020

May 20, 2020

Pros/Cons

  • Pros

  • So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine.

  • Multi-lingual, easy, powerful, excellent reporting

  • Cons

  • The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

  • No major disadvantages. Some difficulties while switching between different languages in one questionnaire. You can't just copy a list of answers any more.

  • Pros

  • Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

  • Very easy to use, and it incorporates most important features, and you can pay per month, which is also a plus. Since you can manage how often you use the application

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots