Google Forms vs Zonka Feedback - Survey

Google Forms has 6736 reviews and a rating of 4.67 / 5 vs Zonka Feedback - Survey which has 23 reviews and a rating of 4.83 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.67 / 5 (6,736)

4.83 / 5 (23)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

February 26, 2021

November 10, 2020

Pros/Cons

  • Pros

  • This product is awesome! Easy to navigate through and I feel this software is very secure.

  • I love this product as it is free, fast, easy and saves my information automatically! It makes working with colleagues super easy.

  • Cons

  • There's not too many negative things to say but while it's easy to create or use a simple form, it's near impossible to customize it and really personalize the experience.

  • The functionality of the software is great, however, I feel like the aesthetics could be better.

  • Pros

  • Pretty easy to use. Reporting is great. Friendly UI. Constant improvements and new features. Good support.

  • The solution allows for you to hear the customer's voice in real time allowing for better CX and actioning. I love that it is not limited to being online or offline on all possible channel's.

  • Cons

  • The export of data need little more flexibility to play around and derive 360 degree information.

  • Some design functions which are not fully supported

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux