JotForm vs SoGoSurvey

JotForm has 538 reviews and a rating of 4.56 / 5 vs SoGoSurvey which has 655 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (538)

4.69 / 5 (655)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 1, 2021

May 10, 2021

Pros/Cons

  • Pros

  • The customization is great. I love love love this product. We’ve made forms that are for return requests and some that people can place orders from. It’s an incredible product.

  • A lot of features, very easy to use most of them.

  • Cons

  • Limits on number of forms completed before you end up having to pay. It can also be a bit cumbersome to compile a long/detailed form, but the pre-made pieces make it go together well.

  • I don't like how it sometimes looks dated but that is not a deal breaker. Also some of the better features do require payment or sometimes they stop working causing customer service.

  • Pros

  • The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.

  • It is extremely user friendly. Wizard feature is quite helpful. I am using this online tool for over few years. Never had a problem accessing it.

  • Cons

  • This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.

  • The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos