QuickTapSurvey has increased our in person email signups by 50%.

QuickTapSurvey allowed us to ditch paper surveys and use our iPads reliably to collect data from events.

Pros

- Runs reliably in Survey Mode, rarely needs to be re set during the day at events. "Set it and forget it" - Easy to create forms and duplicate existing forms on the fly. - With proper question type setup, Surveys are easy to complete for participants. - Collecting responses is fast and easy. - MailChimp integration. - Exporting data is intuitive. - Syncing data is fast and easy.

Cons

- Additional licenses are quite costly. - Surveys need to be unarchived to access past data. - The Green Arrow to advance to the next question could be larger and more obvious for less tech-savvy folks.

Perfect tool for forms and iPad Kiosk

After playing around some days in QuickTapSuvery, you get to know how it works and how you can use it in different situations. After getting the free version, QuickTapSurvey called me to ask if everything works and if I have questions. They answered all my questions right away and even weeks later I could contact them through email and got all answers I needed. Fast and professional customers service.

Pros

Possibility of using it offline and load all data up in the cloud once connected to the internet Being able to have Team members responsible to work on their own projects but to share with others Working on my website, iPad and iPhone. Three versions that look very similar and professional I can use QuickTapSurvey for different things (f.e. iPad Kiosk with a raffle, sales people can issue orders or customer requests at a fair or on the field right on their tablet or smartphone, etc.)

Cons

The price is a bit expensive if you only use the software for several weeks per year like me. You need to have still a plan (at least the lowest plan) to keep your data and templates. But since it's a one stop solution for my needs, I am willing to pay the price.

Offline capability

Really great, but wich there was an integration to PowerBI or some other analysis software for reporting. Other than that, its a superb software.

Pros

Offline capability for data capture is fantastic. easy to use, easy to understand, easy to set up surveys. very user friendly.

Cons

reporting... not robust at all. simple and clean, but no way to manipulate the input and track trends. You have to download the raw data then either manually do it, or put it in to something like Power BI to analyze the data any deeper. language support - would be great to have ONE survey be able to be translated to various languages, instead of having to create each survey into several different languages making aggregate data analysis very cumbersome.

Does What It Says and Does It Well

Great experience. Does what it claims to and does it well and easily.

Pros

Ease of use both in setup and for the customer. Very straightforward with a number of customization options for what type of questions are asked and how it looks to the guest.

Cons

There used to be a way to send the same survey people are doing in person to others online or by email. They removed that functionality after being bought by Formstack. I would love to see that option return.

Makes efficient use of survey design and time

Our company uses Quick Tap mainly to obtain thousands of data sets over a hundred different surveys in Afghanistan and U.S. We teach the Afghans how to use this technology, and see this as an efficient way to analyze data on behalf of the government. Its various forms of downloads make it easy to view data specific for the client's purpose. The data is uploaded immediately upon conclusion of the survey.

Pros

Customer Service is amazing, it seems like the people who work there care about your experience and any of your issues. The immediacy of analysis or visualization is wonderful. The questions are intuitive and I use so much of their Basic Skip Logic and Complex Skip Logic. It's a lot of fun and makes me think about the order of the questions, and how I can keep it close ended. Love the personal support of the team. They are amazing!

Cons

Would like to have more integration capabilities across other platforms, and in my case, it would be Tableau as that is what our client requires us to use. Would like a more concise "how to" guide instead of different web pages for each of the features. Would like to see white papers on how to get the most of survey data depending on what it is used for.