QuickTapSurvey Software

I use quick tap survey to collect end consumer datas at fairs. Mainly I am running raffles on the app with one or two raffle questions about my products and customers can win great prizes when joining the raffles. Raffles are running on the website at the same time.

Pros

It covers all my needs, it's easy to setup and in case you need help they offer an outstanding customer support that helps you immediately. They even call you to discuss your problems on the phone. Great service!

Cons

The costs. I am starting my business right now and wished there would be a 'start up ' plan which is bit cheaper. If you have hundreds of users the plan price is good but if you are a start up with only some datas then the plans are kind of expensive.

Pros

We used this survey software in a museum setting and it was incredibly easy to update questions and create new surveys. The interface was also intuitive and easy for visitors to use.

Cons

I do wish it was easier to change the background style.

QuickTapSurvey allowed us to ditch paper surveys and use our iPads reliably to collect data from events.

Pros

- Runs reliably in Survey Mode, rarely needs to be re set during the day at events. "Set it and forget it"
- Easy to create forms and duplicate existing forms on the fly.
- With proper question type setup, Surveys are easy to complete for participants.
- Collecting responses is fast and easy.
- MailChimp integration.
- Exporting data is intuitive.
- Syncing data is fast and easy.

Cons

- Additional licenses are quite costly.
- Surveys need to be unarchived to access past data.
- The Green Arrow to advance to the next question could be larger and more obvious for less tech-savvy folks.

Pros

I like how it will pull your responses and put them into an excel file to easily use and present to everyone.

Cons

I would like to see a better variety of backgrounds and ability to use you logo even for the basis package

Pros

it's a quick interface to customize surveys and the interface is clean. There is a free trial option.

Cons

Our drop off rate was high. Clients could not enter email address information easily so it does not work well as a lead generation tool.

We are always looking for good value innovative technology which can be used with charities and non-profits to collect data - the charity we were working with went on to purchase the product and seems pretty happy with it.

Pros

Easy to set up and with some nice graphics. We tried it out with an arts charity in South West UK to gather evidence about the difference their services make. The charity needed something that could work offline on a tablet and would suit a variety of clients, gather statistics and provide reports.

Cons

would be great if Quick Tap publicised their rates for Non-profits

Pros

This was built to use with iPads and has a nice clean look. Plus, we were able to conduct surveys even in places with no Internet access.

Cons

We were somewhat limited by how much we could customize the look of the surveys and the answer choices for our questions.

Pros

The idea is pretty nice of having the contruction of the forms online and let it to collect data offiline , to sync anytime it is connected to internet . Then I do not need to worry about network , and let the data gathering running alone all day. A really well conceived app.

Cons

Some tapping buttons are not so intuitive to a small portion of users, however, the app delivers the expected results, more efficient than common online surveys.

Pros

I was very pleasantly surprised by the quality of service: quick responses, focused attention, solution-oriented. Very responsive and helpful service. I was given a survey project with very little time to prepare or test prior to deployment; so when I needed help, it had to be immediate and the team stepped up. Now that I have more experience with QuickTapSurvey I will probably need less help and will be able to find answers on the forum/FAQ area, but their help was invaluable for the first few days.

Cons

There were some limits to the functions. E.g., a multi-response question couldn't also have an "Other:______" option. I was able to find a workaround and I understand that is a change they are planning to make.

Pros

I was delighted with QuickTap because it is affordable, easy to understand for set-up, provided great options, and the visitors had an easy time taking the survey.It was great that we did not need internet access for folks to take the survey at our Fitness Fair. I liked that I could edit it easily and quickly. I like the many options of ways have visitors reply. I like that as a 501c3, I can not pay when I am not using this service.

Cons

Needs more/higher exposure on Google! I don't like that I have to come up with 100 characters of negative commetns to complete this box!

10/10 for Flexibility and scalability of your app and licenses. Over 20 students used it to collect surveys on iPads. Not a single problem during collection period. Retrieval of data is very easy too.

Pros

10/10 for Flexibility and scalability of your app and licenses

Cons

10/10 for Flexibility and scalability of your app and licenses

Advice to Others

10/10 for Flexibility and scalability of your app and licenses

Pros

I really like the simplicity of the Quicktap survey interface and the affordable price. After looking into several options for creating and disseminating an offline survey, Quicktap offered the best value by far. In addition, I have utilized the online chat feature several times and have received prompt and reliable customer service.

Cons

The only negative aspect of Quicktap that I have experienced is the somewhat difficult process of applying complex skip logic to surveys. Currently, you are required to enter specific formulas which are likely not intuitive for most users and which will not work properly if you end up removing or changing questions. So, it can be a frustrating process. One other issue I have come across is the inability to allow the selection of more than one answer choice while also including an "Other" option with text box for specifying answers.

We were looking for a method to collect lead information during a recent trade show and came across QuickTap Survey during our research. It was exactly what we were looking for. I had a few questions which were answered immediately by the customer support and when we upgraded to the paid version, I immediately received a follow up email from her offering her assistance should we need anything. It was super easy to create the survey and we got great feedback from our booth visitors. One said, "Whoever did this survey for you deserves a bonus!"

Pros

-Easy to design a survey
-Great customer service
-Users love the big Red and Green buttons for "Yes/No" questions
-Easy to export data
-We only needed it for one event, so we were able to upgrade for on month and then downgrade back to the free account.

Cons

Would have liked to have added branding to the survey (that was an option in the premium paid option, but since that was the only feature that we wanted/needed, it did not seem worth the additional expense).

Advice to Others

I highly recommend it!

If you need to do online surveys this is a great product to use. It's very easy to use with a LOT of options. The reporting on completed surveys is also excellent.

Pros

Easy to use
A lot of options
Great reporting

Cons

None that I could see.

Advice to Others

Give the demo a try. I think you'll be convinced.

We've been using QuickTap Survey to administer short surveys at events. It provides a good offline survey solution that we've found to be very stable and easy to use.

Pros

Good customer support, easy to use

Cons

The available survey logic is fairly basic, but will hopefully expand as the product develops

Advice to Others

QuickTap Survey is a good solution if you want to run offline surveys on an iPad.

"Ease of use, value, and my conviction about NPS"

The Customer support is outstanding!! I had many questions as I initiated the use of the product and was delighted with the timely and efficient response to my inquiries.

We used QuickTapSurvey in a voting kiosk fashion and it really worked well - we had over 550 employees voting and not one glitch - The app is great! very intuitive and user friendly - cool interface and question design -

It was easy to use with a clean look and process for the visitors. I loved not having to create an Excel spreadsheet from scratch with hours of data entry. I also appreciated the feature to randomly draw our contest winner. We will use QuickTapSurvey at our next conference set up!

Pros

The support team was quick to reply when I had questions.
Random selection for contest winners.
Easy to use

Cons

The look wasn't the same on the iPhone as the iPad, recommend the iPad.

Advice to Others

As a non-profit we appreciated the discount to help with budget. We will use this product again with our next conference.

I needed to get a survey up and running quickly and I was able to build a quality survey myself in minutes. This is a great product and I will be using it again.

Needed lead capture for a one-off event. I liked the survey creation tool, the month-to-month pricing which can be downgraded to "free" at any time and iPad support. Also, results are easily exported.

Cons

Results retrieval should be more prominent.