Great survey tool, 100% recommended

We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.

Pros

Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

Cons

I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

Comprehensive Functionality

I came across Survey Anyplace from Google when I was looking for a very interactive survey design logic that chooses random questions from a pool. I have been using it since.

Pros

1. Very easy to learn the interface. 2. Random select questions from a pool, for complex survey design. 3. Custom questions using coding. For example you can include tables. 4. Fast servers. 5. Very mobile-friendly. 6. Survey Result is very clear, with charts and figures.

Cons

1. No pre-defined CS design. 2. Costly for some firms.

Professional looking with many features

The tests are extremely useful and important to my business. It is exceptionally well presented and that is consistent with my branding. The customer service is also top-notch which makes such a difference.

Pros

I like the fact that I can use it for feedback surveys, self-assessment tests and questionnaires. The reports are excellent. The presentation is very professional and it is reasonably easy to get up to speed with the creation of each type of 'survey'.

Cons

I would really appreciate the personal branding so that automated emails come from my own domain. This is available but the cost of that for that level of personalisation is out of my budget for the overall usage I can make of the app.

Disappointed

I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

Amazing option if you need an assessment & report

Pros

The best part about this tool is the reporting and custom scoring functionality. I probably looked at every tool out there to find one that has the functionality to create an assessment that gives the participant a report of their results and it was almost impossible - until I found SurveyAnyplace. Their support team is highly responsive and they also have many helpful instructional videos.

Cons

The user interface isn't as intuitive as some of the more popular/basic tools and there are some occasional glitches but that's probably due to them being a new team, and none of these have created issues with usability.