


Image-based rating



Supported Operating System(s):
Web browser (OS agnostic)About Survey Anyplace
Survey Anyplace is a cloud-based survey solution for customer service, marketing and sales professionals in businesses across various industries. Features include a quiz builder, assessment tools, on-page widgets and multi-user management.
Users can create surveys that include various types of question logic, image choice surveys, smily ratings and more. Assessment components include variable scores per answer, personalized survey results and animated gauges to indicate final scores. Users can also generate custom reports, share them publicly or privately, set up real-time presentations and export them to PDF or Excel.
Survey Anyplace offers an offline mode and multilingual support, as well as customization tools such as a color selector and a library...
Image-based rating
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2019
David from LiveAgent
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Great survey tool, 100% recommended
We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.
Pros
Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.
Cons
I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.
Reasons for Choosing Survey Anyplace
More complex feature set and better price. Very easy to use.
Reasons for Switching to Survey Anyplace
Buggy and expensive, lack of features
November 2019
Ali from Hamad Bin Khalifa University
Company Size: 51-200 employees
Industry: Logistics and Supply Chain
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2019
Comprehensive Functionality
I came across Survey Anyplace from Google when I was looking for a very interactive survey design logic that chooses random questions from a pool. I have been using it since.
Pros
1. Very easy to learn the interface. 2. Random select questions from a pool, for complex survey design. 3. Custom questions using coding. For example you can include tables. 4. Fast servers. 5. Very mobile-friendly. 6. Survey Result is very clear, with charts and figures.
Cons
1. No pre-defined CS design. 2. Costly for some firms.
Reasons for Choosing Survey Anyplace
While I really like SurveyMonkey for small surveys, Survey Anyplace is superior in terms of logic and functionality. In addition the themes on survey monkey are far better for me.
December 2020
Amanda from Amanda Bucklow Independent Mediator
Company Size: 1 employee
Industry: Professional Training & Coaching
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Professional looking with many features
The tests are extremely useful and important to my business. It is exceptionally well presented and that is consistent with my branding. The customer service is also top-notch which makes such a difference.
Pros
I like the fact that I can use it for feedback surveys, self-assessment tests and questionnaires. The reports are excellent. The presentation is very professional and it is reasonably easy to get up to speed with the creation of each type of 'survey'.
Cons
I would really appreciate the personal branding so that automated emails come from my own domain. This is available but the cost of that for that level of personalisation is out of my budget for the overall usage I can make of the app.
Reasons for Switching to Survey Anyplace
Presentation and features especially for tests and questionnaires.
October 2016
Heather from Duggal Visual Solutions
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
1.0
Functionality
1.0
October 2016
Disappointed
I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.
Response from Survey Anyplace
Replied October 2016
Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)
October 2020
Sarah from Notion
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Amazing option if you need an assessment & report
Pros
The best part about this tool is the reporting and custom scoring functionality. I probably looked at every tool out there to find one that has the functionality to create an assessment that gives the participant a report of their results and it was almost impossible - until I found SurveyAnyplace. Their support team is highly responsive and they also have many helpful instructional videos.
Cons
The user interface isn't as intuitive as some of the more popular/basic tools and there are some occasional glitches but that's probably due to them being a new team, and none of these have created issues with usability.
Reasons for Choosing Survey Anyplace
The only other tool that had reporting and custom scoring functionality was Qualtrics and the pricing was way too high in comparison to SurveyAnyplace's.