SurveyLegend vs Zonka Feedback - Survey

SurveyLegend has 426 reviews and a rating of 4.62 / 5 vs Zonka Feedback - Survey which has 23 reviews and a rating of 4.83 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SurveyLegend

Zonka Feedback - Survey

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.62 / 5 (426)

4.83 / 5 (23)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

March 2, 2021

November 10, 2020

Pros/Cons

Pros
I like the usability of the software! It was super easy to set up and I liked that I could integrate it into my website!
Easy to navigate and understand, great support

Cons
Sometimes the dragging feature, when building the survey, didn't work properly. But, it never impeded my achieving what I needed.
I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part.

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Pros
Pretty easy to use. Reporting is great. Friendly UI. Constant improvements and new features. Good support.
The solution allows for you to hear the customer's voice in real time allowing for better CX and actioning. I love that it is not limited to being online or offline on all possible channel's.

Cons
The export of data need little more flexibility to play around and derive 360 degree information.
Some design functions which are not fully supported

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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