SurveyMonkey vs Typeform

SurveyMonkey has 8213 reviews and a rating of 4.58 / 5 vs Typeform which has 408 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SurveyMonkey

Typeform

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (8,213)

4.65 / 5 (408)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 12, 2021

March 10, 2021

Pros/Cons

Pros
Easy to setup and customize. Nothing flashy here, but also not expensive. You know what you are paying for. This can help you get results quickly.
Super simple and easy to use Very user friendly

Cons
Worked well with Constant and Contact and NEON CRM but we did not find it as adaptable/integrateable with MS Access.
It can be difficult at the beginning to handle all the raw data, once you get a hang of it you will find how useful is all the information.

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Pros
I love the look of these forms that are created, it's easy to brand, easy to create and very
I absolutely love typeform. Super straightforward and easy to use for both the creator and the user.

Cons
Overall Typeform is an incredible product. My only concern is their pricing.. Its fairly expensive for a form tool.
The interface does leave something to be desired, it is setup kind of strange in my opinion and the UI needs a make over. But aside from that I love it!

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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