Eventbrite vs Purplepass

Eventbrite has 2747 reviews and a rating of 4.58 / 5 vs Purplepass which has 155 reviews and a rating of 4.88 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Eventbrite

Purplepass

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,747)

4.88 / 5 (155)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

March 1, 2021

March 20, 2020

Pros/Cons

Pros
I really like the fact that it has many features and it is fast and good
This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

Cons
The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!
It does feel a little cheap since the UI is not designed for a fast-paced environment, the invite links happen to go corrupt often but it doesn't take away how good en efficient the app is.

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Pros
Love this application! So easy to use and fast! I can get my events up and going ready for sales in a matter of minuets!
Easy to use, custom ticket printing is great! Fast delivery of tickets with no hassles. Had a problem with a widget and got a very fast response and fix to the issue.

Cons
We had a few minor issues when we first started using it, but we were able to resolve them through support from PurplePass.
There was the occasional hiccup with a couple scanners, which is to be expected for an event of this scale, but the support team, walked us through the options and resolved issues.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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