Eventbrite vs ThunderTix

Eventbrite has 2757 reviews and a rating of 4.58 / 5 vs ThunderTix which has 187 reviews and a rating of 4.72 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,757)

4.72 / 5 (187)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 11, 2021

March 2, 2021

Pros/Cons

  • Pros

  • I really like the fact that it has many features and it is fast and good

  • This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

  • Cons

  • The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!

  • It does feel a little cheap since the UI is not designed for a fast-paced environment, the invite links happen to go corrupt often but it doesn't take away how good en efficient the app is.

  • Pros

  • It seems very user friendly and has a lot of features for the price. Customer service is excellent.

  • Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

  • Cons

  • Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.

  • I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos