Eventbrite vs TicketSource

Eventbrite has 2757 reviews and a rating of 4.58 / 5 vs TicketSource which has 311 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (2,757)

4.74 / 5 (311)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 11, 2021

October 14, 2019

Pros/Cons

  • Pros

  • I really like the fact that it has many features and it is fast and good

  • This app is very easy to use. It's very easy to find events and save them by clicking on the heart. I also like how the app saves your tickets.

  • Cons

  • The one con I came across is that we couldn't find a way to request donations for a free ticket. Or a way to purchase a ticket for an entire family? But other than that we still love the software!

  • It does feel a little cheap since the UI is not designed for a fast-paced environment, the invite links happen to go corrupt often but it doesn't take away how good en efficient the app is.

  • Pros

  • This Box Office system is amazing, works perfectly, and support is first class.

  • they are very user friendly and we have always got positive remarks and cheers from our customers. Thanks to TS

  • Cons

  • I did find it hard to work out how to do a couple of things, but I phoned in for help and it was sorted out very quickly.

  • The only thing (as a charity) we don't like is that any donations also get a surcharge as it feels like a heavy penalty on people's generosity over and above what they pay for their ticket fee.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos