Ratings & Reviews

Overall Rating

4.62 / 5 (838)

4.43 / 5 (47)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

April 1, 2020

July 22, 2019

Pros/Cons

  • Pros

  • I like the simplicity of the product. It is very easy to use.

  • It works perfectly and is very easy to use too. No complaints at all

  • Cons

  • The outlook is a bit outdated. It looks fine, but it's simple and not very easy to personalize. I've also had some issues with formatting on a mobile device, but not always.

  • Everything was fine. No comments on this software!

  • Pros

  • Ease of use, great back office and web presence, and great customer support

  • Patron records and ticketing histories are terrific. I love that we can make notes about each order------we use this function 80% of time----SO helpful. The maps are great.

  • Cons

  • Setting up each user preference is important. I found that if a setting isn't correct it could cause problems down the line.

  • There is a lag time with support and sometimes requests have gone unanswered.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots