Ratings & Reviews

Overall Rating

4.88 / 5 (155)

4.43 / 5 (47)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

March 20, 2020

July 22, 2019

Pros/Cons

  • Pros

  • Love this application! So easy to use and fast! I can get my events up and going ready for sales in a matter of minuets!

  • Easy to use, custom ticket printing is great! Fast delivery of tickets with no hassles. Had a problem with a widget and got a very fast response and fix to the issue.

  • Cons

  • We had a few minor issues when we first started using it, but we were able to resolve them through support from PurplePass.

  • There was the occasional hiccup with a couple scanners, which is to be expected for an event of this scale, but the support team, walked us through the options and resolved issues.

  • Pros

  • Ease of use, great back office and web presence, and great customer support

  • Patron records and ticketing histories are terrific. I love that we can make notes about each order------we use this function 80% of time----SO helpful. The maps are great.

  • Cons

  • Setting up each user preference is important. I found that if a setting isn't correct it could cause problems down the line.

  • There is a lag time with support and sometimes requests have gone unanswered.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots