Purplepass vs TicketSource

Purplepass has 155 reviews and a rating of 4.88 / 5 vs TicketSource which has 311 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.88 / 5 (155)

4.74 / 5 (311)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 20, 2020

October 14, 2019

Pros/Cons

  • Pros

  • Love this application! So easy to use and fast! I can get my events up and going ready for sales in a matter of minuets!

  • Easy to use, custom ticket printing is great! Fast delivery of tickets with no hassles. Had a problem with a widget and got a very fast response and fix to the issue.

  • Cons

  • We had a few minor issues when we first started using it, but we were able to resolve them through support from PurplePass.

  • There was the occasional hiccup with a couple scanners, which is to be expected for an event of this scale, but the support team, walked us through the options and resolved issues.

  • Pros

  • This Box Office system is amazing, works perfectly, and support is first class.

  • they are very user friendly and we have always got positive remarks and cheers from our customers. Thanks to TS

  • Cons

  • I did find it hard to work out how to do a couple of things, but I phoned in for help and it was sorted out very quickly.

  • The only thing (as a charity) we don't like is that any donations also get a surcharge as it feels like a heavy penalty on people's generosity over and above what they pay for their ticket fee.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux