Ratings & Reviews

Overall Rating

4.43 / 5 (47)

4.71 / 5 (174)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

5.0 / 5

4.5 / 5

Last Reviewed

July 22, 2019

May 19, 2020

Pros/Cons

  • Pros

  • Ease of use, great back office and web presence, and great customer support

  • Patron records and ticketing histories are terrific. I love that we can make notes about each order------we use this function 80% of time----SO helpful. The maps are great.

  • Cons

  • Setting up each user preference is important. I found that if a setting isn't correct it could cause problems down the line.

  • There is a lag time with support and sometimes requests have gone unanswered.

  • Pros

  • Fairly simple to use. Support was available and responsive. Love being able to sell specific seats.

  • It integrates nicely with credit card payments and was easy to set up on that front. It was VERY easy to scan tickets with the app as well.

  • Cons

  • Mobile app is the only con, but can be fixed with a few things. It won't allow you to make edits to events nor see guest lists. With these two fixes it could be perfect.

  • I would prefer that all reports be available in PDF and excel format. While excel format was great, it was hard to look at on my smart phone.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots