CIS Utility Billing vs SOFTWater

CIS Utility Billing has 155 reviews and a rating of 4.58 / 5 vs SOFTWater which has 29 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

CIS Utility Billing

SOFTWater

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (155)

4.45 / 5 (29)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

5.0 / 5

4.0 / 5

Last Review Written

April 16, 2018

December 20, 2018

Pros/Cons

Pros
Product tracks accounts very well and includes a plethora of options for customer information. The software is relatively easy to use and priced well.
Cutting Edge, user friendly, multiple reports, great customer history. Staff is very knowledgeable and has a quick response time. Constant upgrades and updates.

Cons
Sometimes the program takes a little longer to load information, specifically during memory intensive processes such as calculating bills or running detailed reporting with a lot of criteria.
Their payment system integration was not compliant with PCI DSS standards at the time we used this product. Big problem!

Read all user reviews

Pros
It's very easy to use, and having the monthly support is very useful.
Software is very user friendly and the girls in customer service are top notch and always happy to help.

Cons
I have no problems with this program or it's support staff.
Wish we could put Red writing on bills and red flag more things as in remarks

Read all user reviews

Pricing

Pricing Range

Product Demo & Screenshots

Explore product images

View all images

View all images

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Popular CIS Utility Billing Comparisons