El Dorado Utility Billing vs QuikWater

El Dorado Utility Billing has 68 reviews and a rating of 4.28 / 5 vs QuikWater which has 31 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.28 / 5 (68)

4.48 / 5 (31)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 30, 2020

March 4, 2021

Pros/Cons

  • Pros

  • This product is easy to use, very user friendly

  • Great to use for its functionality for billing purposes. Gets the job done with ease on our the leadership team.

  • Cons

  • Have have several technical issues, but their tech support is readily available and easy to work with

  • The function of adding or removing fee and charges can be a very confusing task within the software. Perhaps these functions could be made easier to use.

  • Pros

  • Software is easy to learn and very user friendly. Customer support and technical help staff are amazing.

  • Fairly user friendly, GREAT Customer Support, willingness to try to make the Program more of what is needed by taking Customer suggestions and trying to implement them.

  • Cons

  • Lacks a lot of reports needed to prepare for Rate Cases.

  • The software is not very intuitive. It is difficult to remember all the steps to just run a report.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos