MuniBilling vs SOFTWater

MuniBilling has 53 reviews and a rating of 4.70 / 5 vs SOFTWater which has 29 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (53)

4.45 / 5 (29)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 22, 2021

December 20, 2018

Pros/Cons

  • Pros

  • The Customer Service Experience was excellent.

  • Very user friendly Timely and very helpful technical support

  • Cons

  • Integration was a slow and technical process, but that is to be expected. Everything was worked out swiftly that caused little to no issues in the long wrong. Really don't have any negative aspects.

  • this doesn't applied to me, as of today I have no negative/cons things to say about this software

  • Pros

  • It's very easy to use, and having the monthly support is very useful.

  • Software is very user friendly and the girls in customer service are top notch and always happy to help.

  • Cons

  • I have no problems with this program or it's support staff.

  • Wish we could put Red writing on bills and red flag more things as in remarks

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux