About Your.Rentals

Your.Rentals is a cloud-based vacation rental management solution that helps property managers and homeowners to list their properties on various short-term rental websites such as Airbnb, Vrbo, Booking.com, TripAdvisor and more. Key features include channel manager, calendar synchronisation, reservation management, payment processing, market analytics and website creation.

Your.Rentals helps users to create their listings in guided steps and manage them in multiple channels through a single account. Your.Rentals can also synchronise with iCal, which allows users to keep track of bookings made across multiple vacation rental websites.

Additionally, Your.Rentals provides users with a full suite of Direct Booking options, i...


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Supported Operating System(s):

Web browser (OS agnostic)

75 Reviews of Your.Rentals

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(43)

43

4 stars

(19)

19

3 stars

(10)

10

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

September 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

The Best System for Future Online Booking

Direct booking and collect payment from the guest, so I do not need to install the payment gateway

Pros

Direct Booking Feature and Chanel Booking

Cons

NO Smart Pricing where we can set for minimum and maximum

August 2019

Alessandro from Carpe Diem Colognora

Company Size: 1 employee

Industry: Commercial Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Highly recommended **********

in 7 months of activity with the site I had 4 reservations and at least 7/8 requests for information. I'd say it's a good average. I hope to be able to implement reservations for the winter and the next summer season

Pros

Easy to use and understand, complete for the management of a tourist services activity

Cons

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

Reasons for Choosing Your.Rentals

Because trivago asks for an annual subscription while your rentals are on commissions

Reasons for Switching to Your.Rentals

Lack of seriousness on the part of managers regarding a problem with a guest

May 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

May 2020

Horror Story during Covid19

I have a holiday rental property listed on the Your Rentals Application. I have a holiday renter who rented my property in the UK in May 2020 and paid Your Rentals £1,383 for his stay. He moved into my property and confirmed to Your Rentals that it is lovely and all is well. I incurred £400 in costs for cleaners, agents,WIFI, electricity costs to make the apartment ready for the renter. Your Rentals has ILLEGALLY kept my rent monies for more than 5 days and still has not paid me. IS YOUR RENTALS GOING BUST IN THIS CORONAVIRUS PANDEMIC? CAN THIS COMPANY BE TRUSTED WITH OUR RENT MONEY? Home owners are paid by the Most popular holiday rental sites such as Airbnb, Home Away, Trip Advisor and Booking.com within three days of guest move in date. There are financial strong and reputable companies that we can trust and depend as property owners. Your Rentals, cannot be trusted in these difficult economic times! Your Rentals during the 5 days was giving me excuses that they were waiting for the renter to confirm he had arrived okay. They had the renters number , doubtful if they even called him. I asked the renter to call them, to confirm his stay, he came back to me saying no one at Your Rentals is answering the phone. IS THIS COMPANY GOING BUST? Fact- in the hospitality industry, no one gets into hotels rooms unless they have checked in and PAID for their rooms. Do why has Your Rentals devised this cunning scheme to keep our rent? OUR PROPERTY & RENT IS AT RISK WITH THEM

Pros

One advert gets populated on so many holiday rental channels

Cons

Payment to owners of rent money Lack if prompt responses from customer care. Their attitude is biased in favour of the renters yet they encourage home owners to list their property with them to owner's detriment.

February 2021

massimo from CASA MASSIMO

Company Size: 1 employee

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2021

good service

As titled, good service, very present in the market with good ad care.

Pros

I appreciate the flexibility of the management that does not take away the control of my accommodation and the management of payments.

Cons

more or less everything is fine with me, the commissions are a bit high, and sometimes the working time zone does not allow me an immediate communication.

Reasons for Switching to Your.Rentals

because I was too constrained and no longer had control of my property

Response from Your Rentals

Replied February 2021

Thank you for your time and comments Massimo. We'll keep working to make Your.Rentals simple for you and all property managers community.

December 2020

katarina from Apartments Bakija

Company Size: 1 employee

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Sales and support

the most value are counselors which are kind and always ready to help

Pros

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

Cons

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

Response from Your Rentals

Replied December 2020

Thank you Katarina for giving us a high star rating, and your recognition of our sales and support team. We appreciate your feedback and will take that to further enhance our software. Thank you.