About ezyVet

ezyVet is a cloud-based veterinary practice solution that helps hospitals and clinics manage daily operations. The solution has a calendar management feature to book appointments using color-coding and status flags. The calendar management enables staff to make last minute changes in appointments.

ezyVet enables staff to gain quick information about the patient without clicking the patient's record. The solution has different billing icons to indicate whether the payments are pending receipt or approval. The application has a structured clinical module to store animal records, prescription details, treatment history and appointments in one place. The clinical module allows multiple teams to view and edit patient records at the same time.

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Supported Operating System(s):

Web browser (OS agnostic)

117 Reviews of ezyVet

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(86)

86

4 stars

(29)

29

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 117 results

July 2020

Genel from Veterinary Dental Services, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

EzyVet is great!

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros

Being able to customize the software and use it to my needs was very important to us.

Cons

The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Reasons for Choosing ezyVet

I chose ezyVet over other available cloud-based softwares because of how customizable it is and the excellent reporting features.

Reasons for Switching to ezyVet

Our previous software was antiquated and each new release caused multiple problems. The patch that fixed those problems caused new problems, so on and so on.

Response from ezyVet

Replied July 2020

Thank you for the great review, Genel. It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem. We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space! Sincerely The ezyVet team

August 2020

Stephanie from Veterinary Specialty Care

Company Size: 201-500 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

EzyVet Software

ezyVet staff is great! Super helpful. Implementation was good. Staff is knowledgeable

Pros

We really like the referrals letter. The way they look, how we are able to customize the letters. We also like the feature of sending records to rDVM's online portal via rVetLink. It is easy to use, once you get familiar with it

Cons

We wish everything had the "chains" to be able to get to the portal. Biggest example would be communications. We send everything to rDVM's and it would save so much time if we could just turn the "chains" green and they would send automatically. Also, there are several different spots to put the same information. Again this relates to communications. If everyone is not on the same page, communications can be put under different tabs and different spots within the same tab. And not all these areas communicate with one another so it can make it difficult to find communications

Reasons for Choosing ezyVet

It seemed to be targeted more towards specialty

Reasons for Switching to ezyVet

DVMax was purchased by Idexx and Cornerstone is their baby so at the time, they were not investing a lot into the program

November 2020

Amy from Black Dog Veterinary Services

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Amazing veterinary software!

ezyVet has been great to work with, easy to use and has saved us a ton of time (especially when COVID hit).

Pros

We love that ezyVet is so customizable and support is PHENOMENAL!

Cons

Many of the features that we had on our wish list are in the next update, so we’re super happy!

Reasons for Choosing ezyVet

Nicer interface (it really is beautiful veterinary software!) and more customizable options.

Reasons for Switching to ezyVet

Wanted a cloud-based option.

July 2020

David from Comal Pet Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2020

Look elsewhere

This has been one of worst softwares I have ever experienced.

Pros

Cloud based and their fluff up talk about how they are staying in front of the market place, customer support, ease of use, etc.

Cons

Everything. False promises of being a easy software to integrate with other software providers using their API integration. They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training. Wellness plan management is a nightmare. This list could go on and on. Stay away.

Reasons for Choosing ezyVet

Seemed like the best option and was highly recommended from our veterinary exclusive accountants.

Reasons for Switching to ezyVet

Cloud based and all the other false promises EzyVet talked about.

Response from ezyVet

Replied August 2020

Hi David, We are sorry to hear you haven't had a great experience. With regards to your data, you can export it directly from ezyVet any time using the Records Export tool (Admin section). Data sovereignty is vital and why our legal terms and conditions state that you own your data. Here are a couple of key reasons we have all integrations going through the API, rather than the database directly: Speed: interacting with the database directly can slow the system down. Security: the database is an attack vector for intruders (hence why many server-based systems have issues with Ransomware). As far as 3rd-party integration partners, we need to be careful who has access to clinic data and also look out for the little guys. Many clinics do not have the legal expertise to understand what some of these third-party companies are able to do with their data (i.e. sell it to other parties). Hence any 3rd-party integrations go through a rigorous vetting process. Best The ezyVet Team

November 2020

Dana from Star of Texas Veterinary Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

EzyVet is easy to love

EzyVet has made our day-to-day processes easy and quick. We have freed up our team's time with automated tasks in EzyVet. Our reminder system is integrated which means we can finesse the reminders just as we want them. Changes are immediate and there is no more baby-sitting a server!

Pros

User friendly, lots of support, software updates are appropriate and helpful, cloud-based

Cons

Updating sales templates and containers requires quite a few steps to get everything updated. Inventory is also step-heavy. Onboarding was well thought out but still harder than expected.

Reasons for Switching to ezyVet

We needed a system to keep up with our growing practice. Cloud-based and instant updates were extremely important to us.