Livestorm video conference
Supported Operating System(s):
Web browser (OS agnostic)About Livestorm
Livestorm is the all-in-one platform that helps companies to build powerful video communication strategies. With Livestorm, any marketing, sales, customer success or HR team can easily create online events for their audiences. From meetings, to webinars, conferences, online training courses, podcast interviews and product demos, Livestorm can adapt to any kind of event.
Livestorm is a browser-based platform that lets teams organize their online events in one place, from any device they want. Livestorm provides all of the tools needed to create custom landing pages, send promotional emails and reminders, host engaging online events with integrated chat, polls, and Q&A functionalities, and analyze event performance through an advanced analytics dashboard.
255 Reviews of Livestorm
Average User Ratings
Overall
4.69 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2020
Enrico from smartEvents GmbH
Verified Reviewer
Company Size: 11-50 employees
Industry: Broadcast Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Perfect Webinar platform
We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities.
Pros
It is easy to use, has an enormous compatibility and some outstanding features.
Cons
The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device".
Reasons for Choosing Livestorm
The whole package including stand-alone-tab "Questions"
Reasons for Switching to Livestorm
Supplier, hosted in France - DSGVO / GDPR!
November 2020
Aaron from Australian Strategic Services
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2020
LiveStorm review
Pros
Easy to set up and manage multiple events. We deliver our own webinars plus webinars for clients. With up to 6 video streams we can have panels which have been great. We can also profile the panelists (guest speakers) on the registration page which is nice. Our clients also really appreciate the user data we can given them afterwards using the analytics and data export functions of LiveStorm.
Cons
The support hours are slightly different to Australian business hours. Although there online user guides are very comprehensive.
Reasons for Choosing Livestorm
Interface. Live Support. No need for end viewer of webinar to download software as they simply view the webinar through their internet browser.
December 2020
Catherine from ClientEarth
Company Size: 201-500 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
December 2020
Livestorm has made events management during a pandemic painless
Livestorm allows us to engage with supporters all around the world both live and on demand.
Pros
It is incredibly simple to use by all parties and it's very reliable.
Cons
We would like to use this software more for more complex multi-session events like conferences, which does not seem to be an option at the moment.
Reasons for Choosing Livestorm
Easy to access live events through email links - no need to download anything. Great value for money. Nice sidebar options in webinar room. Webinars can be watched from desktop or mobile. Webinars can be recorded. Presentations, and documents can be shared. GDPR compliant.
September 2020
Justin from SiteSwan Website Builder
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
September 2020
Glitchy and Problematic from Day 1 - Gave them multiple chances to fix and rectify
We had a screenshare issue with our very first webinar. We were advised by support to use a different browser, told to reset some settings on our devices to let it better perform. Tested this in a test webinar, inquired if we'd need to reset before each webinar, and they said no, but it continued to be problematic. Then we started having audio issues and blurry imagery. We thought that when comparing webinar softwares, the one thing that everyone was doing well was the core of the technology - being able to display screen + video + audio without problem on everyone's devices. We were only really comparing the niceties that come with it (marketing features) but we deeply regret making that assumption. We ended up with 3-4 botched webinars that made a poor impression on potential customers, and support wasn't interested in compensating us for the inconvenience, which is why I'm writing this: to alert other users who might be giving this company too much credit for things to work the way they're supposed to. You shouldn't have to bend over backwards to show your screen, video, and audio without a hitch.
Pros
Nice registration pages. Ability to have multiple moderators assisting with answering Questions & Chats. Email reminders prior to event start. Nice reporting.
Cons
Showing my screen on a Mac was glitchy and inconsistent, and pixelated & blurry at times. Audio issues that made me sound like a frog, despite using multiple different audio inputs. Confusing interface with "Sessions" vs. "Webinars" and peculiar way to modify options for each webinar (or session?). No willingness by support to offer any compensation for multiple botched webinars.
Reasons for Choosing Livestorm
We ended up using both but have canceled Livestorm now after what happened.
Reasons for Switching to Livestorm
Wanted a sexier user interface, better marketing options before & after the webinar.
Response from Livestorm
Replied October 2020
Hi Justin, We're sorry to see you've had a disappointing experience with Livestorm. We understand your frustration in light of these difficulties. We are constantly working towards having the best product possible, which means dedicating the majority of our resources to stability and support. Sometimes issues occur that are out of our hands due to our user's specific setups. We do apologize for the poor experience you had, and we'll continue to strive towards improving and perfecting Livestorm. Best, The Livestorm Team
October 2020
Leonie from International Solid Waste Association (ISWA)
Company Size: 1,001-5,000 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
4.0
October 2020
Intuitive tooling that works very well for global webinars
The overall experience has been really good and we've had many compliments from over the world. The software is easy to use and as people do not need to download a separate programme makes it accessible.
Pros
It is easy to set up webinars, very intuitive and provides you with a nice data dashboard to directly understand the success of your webinar. Livestorm keeps innovating and improving, and listens to the feedback of their customers. Also, a big plus for us is that Livestorm is GDPR compliant.
Cons
It is a browser software, meaning that it is more susceptible to the internet connection of the speakers. On the other hand, we have not had any speaker (unless there internet was completely down) not being able to finish their presentation. A simple page refresh usually does the trick, but it can of course impact the user experience when speakers drop off.
Reasons for Choosing Livestorm
After making a first selection we thoroughly tested 3 webinar softwares, Livestorm was by far the most intuitive and as a browser based software easy accessible from all over the world. Also, as Livestorm is a French based organisation it has to comply with GDPR, for the American based software's it was not always apparent whether they indeed were GDPR complient when looking deeper into their privacy regulations.
