Better and Cheaper than the other Platforms

Overall, I love Zoho meeting just as much as I love all the other zoho apps. I switched my technology company over a year ago and since then weve switched every business we own over to all zoho apps to manage our businesses.

Pros

Very easy to navigate and use. The webinar feature is a major bonus to an already good platform.

Cons

In order to utilize the recording feature you must be on the pro edition.

Zoho Meeting is Great

Comunicación constante y de calidad con todos mis equipos de trabajo.

Pros

Es una herramienta muy practica e intuitiva. Bastante fácil de utilizar por todo el personal de mi compañia y esto nos facilita la comunicación en la virtualidad actual.

Cons

Es una herramienta nueva, tiene aún campos por desarrollar e innovar, sin embargo, creo que esta bien encaminada.

Zoho - Don't bet on their ability to keep their platform running

Terrible, stay away. You probably had good experiences with their Mail or CRM, but as it turns out they manage this division horrible.

Pros

API to check some aspects of the meeting is great for platform integrators such as ourselves, pricing seemed right.

Cons

After some research we selected them as our platform, we ended up buying around 10 licenses. Our business cases we had at least 3-4 meeting running every single day with different presenters. We had issues with them at beginning of each month, for some reason they decided to releases "hotfixes" to production Sunday overnight at the beginning of each month, every single time we had a "hotfix" something broke. We had instances were none of the cameras for the participants showed on screen, it took a week for them to figure out how to resolve, sometimes functionality was changed or was completely disabled between versions (presenter permissions) and the latest and the reason we decided to move after months of being customers, today (June 11, 2020) both of their mobile application crashed when people tried to access via their mobile phones. Support is just frustrating, they don't have a number to get on a call with your when you have issues, everything is being handled via email and from India, so good luck resolving any concern on your business hours, all of our support concerns were replied back with "Oh sorry, please provide meeting ID, we will resolve diligently", it was never resolved their support strategy is to let things resolve by themselves or for you to give up. Now one of the PROs was the API access as it turns they removed all documentation on how to use their APIs so good luck trying to figure out that yourself if you didn't have an integration in place.

Fantastic Customer Service

It was the last day of my 14day trial period and I was yet to host my first webinar. I sent an email to zoho customer service requesting for an extension. I wasn't sure I would get a positive response. Guess what? They responded promptly with 3days extension to my trail period. How fantastic! My webinar setup, and the virtual event was seamless. But it's the service that did it for me. Thank you Team Zoho!

Pros

I liked the different template options for pre registration, etc. and the fact that, I could choose whose registration to approve or decline.

Cons

The tutorial showed me how to operate a successful webinar. So fortunately, I didn't have any issues

Very EASY to use!

Perfect execution and easy to use. The platform allowed for the easy creation of webinar details.

Pros

The best part of this software is the ease of the entire set-up! I've used webinar software programs before but this software offers the same features of the 'BIG NAME" webinar services but with a more reasonable price. I was looking for a program that would fit into my business' budget since I'm only using webinars on a monthly basis. The previous programs I used didn't offer any budget-friendly options for the frequency of my business. The webinar platform is smooth and I can manage without a co-host/admin/assistant. Like the big-name players in webinar platforms, Zoho has participant reminders, direct links, and webinar recordings. My recommendation is to take advantage of the free trial and see for yourself. You won't be disappointed.

Cons

I don't think Zoho is missing any features for my business use. If I was a heavy user, I may have a different opinion. I will continue to explore and use the platform's many features.