About Google Drive

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.

Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).

Google Drive integrates with thir...


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Supported Operating System(s):

Web browser (OS agnostic)

21,858 Reviews of Google Drive

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17,170)

17,170

4 stars

(4,215)

4,215

3 stars

(429)

429

2 stars

(38)

38

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21858 results

December 2019

Alexander from Capgemini

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

December 2019

The Cheapest Robust Cloud Storage

Google Drive has never let me down, for secure storage of my files to sharing important documents to clients securely.

Pros

For non-business users, it is mostly free! The packages after the free limited storage are incredibly cheap, you won't notice them out of your bank account. For business users, the amount of storage that can be had for such a small dint into most project's budget is greater than many will need. We have used Google Drive in conjunction with RPA to great effect.

Cons

It isn't as seemless in integrating with Office tools like OneDrive is, however this is to be expected. Windows often does like to shut Google Sync down before it has completed too.

Reasons for Choosing Google Drive

OneDrive was more intrusive and more expensive, its integrations with Office tools did not outweigh the negatives.

Reasons for Switching to Google Drive

Google Drive was slicker, cheaper and easier to use in my opinion.

January 2021

Viktoria from TTB

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2021

One of the best cloud storage solutions

We used it to organize our comics and files related to our office. It helped us keep all the files generated daily neatly organized and accessible to everyone who needs to see them.

Pros

I liked the clean UI and the ease of organizing my files. It was a breeze to share my files with anyone in the office.

Cons

The search function could be improved with more options, sometimes it was rather hard to find files when the shared folder grew too big.

Reasons for Choosing Google Drive

Because of its clean user interface and because it is Google and easily accessed from our google accounts and google browser.

Reasons for Switching to Google Drive

We branched off from the main company and decided to switch to Drive instead for ease of use.

January 2018

Kiersten from Debt Buyer Network, LLC.

Verified Reviewer

Industry: Investment Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

January 2018

Uploads, deleting, and transfers are cumbersome.

Daily benefits, it is just that one day to the next I am not sure what I am going to receive and how fast.

Pros

Access and the fact that it is free is wonderful, however like most Google apps it is not a polished product.

Cons

The processes of uploading (automatically), deleting, scrolling, and downloading are tedious as they have to be done by checking each file. Deleting is done by batch but be careful because after you have checked many it takes a while to actually delete and you may get an error and have to redo it over and over. Downloading is ridiculous I have not found any other way to download a file other than one (1) at a time, which would take me literally days. Scrolling is through files is like looking at a dial up page. For those who do not know what a dial up is... imagine a line by line upload..... it is enough to make the most patient person impatient. Finally uploading is sporadic at best no consistency in Drive whatsoever. Like Dropbox there is no add-ons when it comes to sound so what you get is all you get. I am not sure how hard it is to add-on functionable services, but if your able to upload video and or sound files how about thinking just a bit farther and realize that sound is very intricate and different for everyone. Some people have hearing issues some people don't.... It is not rocket science, or maybe it is... In closing, it seems to me that Google is an amazing company that is a MEGA innovator. I don't believe the internet and all of our media and access to everything on the internet would have happened without Google they have kept their promise of no ads to date. I would like to see GOOGLE finish an app, and I mean completely they have the staff and resources.

January 2021

Joshua from The Coffee Oasis

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

One of the better storage options

We use Google Drive as part of the G-Suite software package. It is a great platform for storing and archiving documents and files that need to be accessed at alternative times. It also is a great way for you to access the range of Google programs such as documents, sheets, and forms from anywhere at anytime. Where Google Drive becomes a bit of a burden is when using it with programs outside of Googles Ecosystem. It is difficult to access other file and word processing documents as they need to be downloaded so while you can access Googles range of software from platforms such as your phone, in order to access a file such as a word document you would need to either be able to download that file directly to your mobile device or to your PC.

Pros

Google Drive joins Google's Eco-System and works great in conjunction to the other applications that Google offers. The program offers great storage capacity for the price and it's ease of use is simplistic and intuitive. Google's suite of software is able to open directly within the storage page of the website as it is all web based allowing you to not only view applications such as documents and sheets but also edit them directly within the storage drive itself. Google Drive can both be accessed directly via the web or it can be made to be a direct drive on your computer which then syncs files from your PC/Mac to the online drive.

Cons

An area where Google Drive struggles is with other applications that are not part of the Google eco-system. In order to access other programs such as Microsoft office applications the files need to be directly downloaded from the drive and opened or accessed via the direct drive on your PC or Mac. Also when printing word based applications that are not part of the eco-system they require you to download the file else the print job may not come out directly as viewed.

Reasons for Choosing Google Drive

We utilize the Google Ecosystem for work which dropbox while allowing for other documents to be uploaded did not have as wide a range of programs available that G-Suite offers.

December 2020

Ali from Depop

Verified Reviewer

Company Size: 10,000+ employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Google Drive Has Made Work Life Easy

My overall experience has been what I would like to consider immaculate. So simple and easy to use and it always amazes me how much it is improved upon after all these years. Its free, easy, useful, helpful, progressive, and all sorts of other good things. I am a huge fan of Drive and hope to be for several more years.

Pros

What I like most about Google Drive is the ease of access. It has allowed me to store large files of which a lot of other services are unable to provide. That is one of the main reasons why I like to consider the product superior in contrast to its competitors. Google as a company never ceases to fail me with the level of ease it requires to use their products and services. On top of it all, they are still continuing to improve their products and services.

Cons

What i like least about Google Drive is probably how there is no dark mode. I really want a dark mode because of how much less strain it would cause on my eyes. I have poor vision, and when it comes to light mode I have a hard time navigating things. If there is a dark mode, i would at least like to know where to navigate it because I am unable to find it.

Reasons for Switching to Google Drive

It was so difficult to navigate dropbox to the point where it began to be problematic for me. I like to be fast and efficient, but dropbox was unable to fulfill this need. When I switched over to Google Drive, I was able to accomplish work at a much faster rate and it turned out a lot better.